Customer Experience & Fashion Advisor

H&M; Kuching; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global fashion retailer is seeking a customer-focused individual to join their team in Kuching, Malaysia. The role requires providing excellent customer service, staying updated with fashion trends, and supporting retail operations to meet sales targets. Candidates should be engaging, able to communicate effectively, and work well in a team. Interest in fashion and retail operations is essential. This position offers a dynamic work environment and the opportunity to grow within a well-respected brand.

Qualifications

• Ability to engage and converse with customers effectively to provide excellent service.
• Knowledge of current fashion trends and the ability to share this with customers.
• Experience working in team environments and willingness to learn and give feedback.
• Familiarity with retail operations and merchandise presentation.

Responsibilities

• Provide welcoming and guiding customer service throughout the store.
• Stay updated with fashion trends and use this knowledge to assist customers.
• Support retail operations including garment care and presentation.
• Contribute to sales targets through effective customer engagement.

Skills

Excellent customer service

Fashion awareness

Sales promotion abilities

Team collaboration

Job description

A leading global fashion retailer is seeking a customer-focused individual to join their team in Kuching, Malaysia. The role requires providing excellent customer service, staying updated with fashion trends, and supporting retail operations to meet sales targets. Candidates should be engaging, able to communicate effectively, and work well in a team. Interest in fashion and retail operations is essential. This position offers a dynamic work environment and the opportunity to grow within a well-respected brand.