CRM Techno-Functional Analyst: Drive CRM Projects & Data

Randstad; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A recruitment agency is looking for a passionate IT functional techno analyst to enhance their CRM platform. The role involves communicating with end-users, managing project requirements, and providing technical support for CRM systems. Ideal candidates will have 2-3 years in IT management with strong CRM and database skills. This position also requires problem-solving abilities and experience in delivering successful CRM projects.

Qualifications

• Minimum of 2-3 years of experience in IT management focused on CRM.
• Proven track record of successfully delivering CRM projects.
• ModelN experience is an added advantage.

Responsibilities

• Communicate effectively with end-users for project activities.
• Act as a liaison between the business experts and IT project team.
• Support month end and quarter end activities.

Skills

CRM Systems Expertise

Analytical and problem-solving skills

Communication Skills

Knowledge of databases and SQL

Job description

A recruitment agency is looking for a passionate IT functional techno analyst to enhance their CRM platform. The role involves communicating with end-users, managing project requirements, and providing technical support for CRM systems. Ideal candidates will have 2-3 years in IT management with strong CRM and database skills. This position also requires problem-solving abilities and experience in delivering successful CRM projects.