Credit Management Exec (Consumer) – Impact & Growth

Singtel Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Malaysia is seeking a Credit Management Executive to manage consumer reports and policies. This role requires 2+ years of experience, preferably in the Telco industry. Candidates should possess strong organizational skills and experience with CRM systems will be an advantage. Join us to enhance your financial digital literacy and contribute to impactful operations!

Qualifications

• Minimum of 2 years experience, preferably in Telco industry.
• Knowledge or prior experience in CRM systems will be an advantage.
• Prior experience in reviewing policies is a plus.

Responsibilities

• Release credit blocks in the system and address requests.
• Collaborate with IT on system enhancements and defect resolution.
• Perform monthly invoice reconciliation.
• Review weekly audit reports and reconcile consumer reports.
• Manage ad-hoc data extractions to verify system functionality.

Skills

Business Management

Accountancy

Organizational skills

Time management skills

CRM systems knowledge

Telco industry experience

Process enhancement experience

Education

Diploma or Degree in Business Management or Accountancy

Job description

A leading telecommunications company in Malaysia is seeking a Credit Management Executive to manage consumer reports and policies. This role requires 2+ years of experience, preferably in the Telco industry. Candidates should possess strong organizational skills and experience with CRM systems will be an advantage. Join us to enhance your financial digital literacy and contribute to impactful operations!