Credit Controller

Wilhelmsen; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global logistics provider is seeking a Credit Controller to manage accounts and follow up on outstanding debts in Kuala Lumpur. The ideal candidate should have at least one year of experience, relevant tertiary qualifications, and strong communication skills. Responsibilities include ensuring compliance with credit policies, preparing account reconciliations, and maintaining customer relationships. Join a vibrant international team offering growth opportunities and strategic work location at KL Sentral.

Benefits

Great learning and development opportunities

Strategic work location at KL Sentral

International work environment and culture

Qualifications

• Minimum one year of relevant work experience.
• Experience in the shipping industry is encouraged but not compulsory.
• Reliable, enthusiastic, and professional individual.

Responsibilities

• Act in accordance with all applicable credit processes and policies.
• Follow up outstanding debts with customers on payment status.
• Prepare account reconciliations on contracted customers.

Skills

Attention to detail

Good communication skills

Time management

Teamwork

Education

Tertiary qualifications in relevant credit/accounting course

Tools

MS Office (Excel, Word)

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Credit Controller – Port Services, Asia Pacific

The position

We are looking for a Credit Controller who will be functionally reporting to Regional Credit Manager – Port Services, Asia Pacific.

About the location/department

The position will be located at Kuala Lumpur which is the heart of the city and easy to get to by public transportation.

What you will be doing

• Act in accordance with all applicable credit processes and policies
• Follow up of outstanding debts with contracted customers on payment status in accordance with agreed payment terms
• Follow up of outstanding debts with spot customers on payment status in accordance with Standard Operating Process (SOP) for SPOT Credit Controllers
• Generate and send out Statement of Accounts (SOA) to customers by the agreed date indicated in agreement or as agreed with customers
• Gather information required to help investigation and resolution in Final DA Settlement disputes
• Action on funds allocation instructions to Cash collector to remit the balance amount through Share Point (Settlement allocation)
• Prepare account reconciliations on contracted customers
• Develop and maintain relationships and regular communications with customers, make phone calls to follow up on outstanding amount
• Communicate and work closely with internal stakeholders including Sales teams, Operations/Port teams, DA teams and Finance teams etc
• Assist customers, Sales teams and port networks in Credit related matters
• Escalate cases when applicable to the relevant internal network
• Act as backup support for team members when required

Who you are

• Minimum one year of relevant work experience.
• Tertiary qualifications in relevant credit/accounting course.
• Experience in the shipping industry is encouraged but not compulsory.
• Able to meet deadlines through good time management and allocation of priorities.
• Strong attention to details.
• Excellent communication skills (good verbal & written English is essential for this role).
• Computer literate – sound basic skills in MS Office (Excel, Word) with good keyboard and general computer skills.
• Reliable, enthusiastic and professional individual.
• Works well in a team environment.

What we offer

• Strategic work location at KL Sentral with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as public buses.
• International work environment and culture.
• Great learning and development opportunities.
• Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex!

How to apply

Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary.