Credit Control Officer (Bukit Jelutong)

Secom (M) Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in credit management based in Shah Alam is seeking a Credit Control Officer to manage the credit and collections process. This role focuses on ensuring timely payments from clients, maintaining strong customer relationships, and assessing creditworthiness. The ideal candidate will possess a diploma or degree in a related field and exhibit strong analytical and negotiation skills. This position offers an opportunity to develop your finance career while contributing to the company's success.

Qualifications

• Experience in credit control, accounts receivable, or a similar finance role is preferred but not required for entry-level.
• Strong analytical and negotiation skills are essential.
• Excellent communication and interpersonal abilities are a must.

Responsibilities

• Monitor customer accounts to identify overdue payments.
• Contact clients to follow up on outstanding invoices.
• Negotiate payment plans and ensure adherence to agreed terms.
• Assess credit applications and determine credit limits.
• Maintain accurate records of all credit transactions.
• Work closely with sales and finance teams to resolve disputes.
• Prepare reports on credit status and aging analysis.
• Assist in reviewing and improving the credit control process.
• Ensure compliance with credit policies and procedures.

Skills

Analytical skills

Negotiation skills

Communication skills

Interpersonal abilities

Attention to detail

Education

Diploma/Bachelor’s degree in Accounting, Finance, Business Administration or a related field

Tools

Accounting software

Microsoft Excel

Job description

The Credit Control Officer is responsible for managing the company's credit and collections process to ensure timely payments from clients and minimize bad debts. The role involves assessing creditworthiness, monitoring outstanding accounts, following up on overdue payments, and maintaining strong customer relationships.

Key Responsibilities

• Monitor customer accounts to identify overdue payments.
• Contact clients via phone, email, or letters to follow up on outstanding invoices.
• Negotiate payment plans and ensure adherence to agreed terms.
• Assess credit applications and determine credit limits based on internal policies.
• Maintain accurate records of all credit transactions and communications.
• Work closely with the sales and finance teams to resolve billing disputes.
• Prepare regular reports on credit status and aging analysis.
• Assist in reviewing and improving the credit control process.
• Ensure compliance with credit policies and company procedures.

Qualifications & Skills

• Diploma/Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Proven experience in credit control, accounts receivable, or a similar finance role (optional for entry-level roles).
• Strong analytical and negotiation skills.
• Excellent communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Familiarity with accounting software and Microsoft Excel.

Preferred Experience

• 1–3 years in a credit control or finance-related role.
• Fresh graduates with strong analytical and communication skills are also encouraged to apply.