Credit Control Executive

NLC General Pest Control; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A reputable pest control company is looking for a Credit Control Specialist in Selangor, Malaysia. You will be responsible for monitoring customer accounts, ensuring timely invoice payments, and resolving queries. Successful candidates will have strong communication skills and at least a Diploma or Bachelor's degree in Finance or related fields. Fresh graduates are welcome. Join us to enhance your professional skills and contribute to our financial efficiency.

Qualifications

• Candidate must have at least a Diploma or Bachelor's degree in a relevant field.
• At least one year of working experience in Credit Control is required.
• Fresh graduates are encouraged to apply.

Responsibilities

• Monitor customer accounts and ensure invoices are paid on time.
• Resolve invoice and payment queries promptly and professionally.
• Prepare regular reports on outstanding debts.

Skills

Strong communication, negotiation and influencing skills

Attention to detail and accuracy

Ability to remain calm and professional

Organised and able to manage multiple accounts

Ability to work under pressure and meet deadlines

Education

Diploma, Bachelor's degree, Professional degree in Finance/Accountancy/Banking or equivalent

Tools

Accounting or finance software

Spreadsheets

Job description

Responsibilities

Monitor customer accounts and ensure invoices are paid on time

Set up and manage payment plans when required

Resolve invoice and payment queries promptly and professionally

Maintain accurate records of all credit control activities

Work closely with the sales and finance teams to resolve account issues

Prepare regular reports on outstanding debts

Follow company credit policies and procedures

Monitor aged debt reports and priorities collection activity

Contact customers regarding overdue invoices using phone calls, emails, and written correspondence

Escalate high-risk or long-overdue accounts to management

Place accounts on stop or suspend services where appropriate

Skills and Qualities Required

Strong communication, negotiation and influencing skills

Attention to detail and accuracy

Ability to remain calm and professional in difficult conversations

Organised and able to manage multiple accounts

Reduction in aged debt and overdue balances

Improvement in cash flow and debtor days

Accuracy of customer accounts and records

Successful resolution of disputes

Place accounts on stop or suspend services where appropriate

Ability to work under pressure and meet deadlines

Professional, confident and assertive approach

Qualifications and Experience

Candidate must have at least a Diploma, Bachelor’s degree, Professional degree, Finance/Accountancy/Banking or equivalent

At least one year of working experience in Credit Control is required

Good communication and interpersonal skills

Self‑motivated, result‑driven, accurate, good team player and able to work with minimum supervision

Confident using accounting or finance software and spreadsheets

Ability to deal with high volume of work in a transaction‑orientated environment

Able to set priorities and manage own time to meet deadlines and objectives within a team

Initiative to do more and beyond the required task

Fresh graduates are encouraged to apply