Credit Admin Support

Planworth Global Factoring Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking a detail-oriented Credit Admin Support member to manage client document handling and ensure smooth operations. Responsibilities include preparing documentation, assisting the Sales team, and serving as a client liaison. Ideal candidates should possess at least a Professional certificate and have a proactive attitude with strong analytical and problem-solving skills. This role offers competitive salary and various employee benefits in a modern work environment.

Benefits

Competitive basic salary

Attractive annual performance bonus

Insurance coverage

Medical claims

Company trips

Teambuilding activities

Ergonomic office furniture

Personal development opportunities

Qualifications

• Minimum of 2 years experience in a financial institution or similar role.
• Demonstrates initiative and takes proactive steps to handle tasks independently.
• Hard-working and diligent in carrying out responsibilities.

Responsibilities

• Prepare various letters and legal documentation.
• Perform e-Stamping & Document Submission.
• Manage client receipt and delivery of documents.
• Assist Sales team in compiling credit reports.

Skills

Customer service experience

Analytical skills

Interpersonal skills

Problem-solving skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

English proficiency

Bahasa Malaysia proficiency

Education

Professional certificate / SPM/STPM/Pre U / Diploma in Business/Administration/Management/Commerce

Job description

Are you detailed oriented and passionate about finance? Join our team as Credit Admin Support! In this role, you will be the primary point of contact for clients at the front counter, managing the receipt and delivery of important documents and ensuring smooth operations. You will have the opportunity to work closely with clients and internal teams, handling documentation and inquiries with precision. If you thrive in a fast‑paced environment and enjoy problem‑solving, this is the perfect chance to advance your career while contributing to a key aspect of our business. Apply now to be part of a supportive and innovative team!

Duties and Responsibilities

• Prepare various letters and legal documentation.
• Perform e‑Stamping & Document Submission.
• Initiate requests for Sales Invoices through the internal system.
• Assist Sales team by retrieving and compiling credit reports during approval process.
• Serve as primary point of contact for clients at front counter, managing the receipt and delivery of documents.
• Assist Credit Admin in data entry, filing and reporting tasks.
• Other ad‑hoc administrative support.

Requirements

• Possess at least a Professional certificate, SPM/STPM/Pre U, Diploma in Business / Administration / Management / Commerce or equivalent.
• Preferable a minimum of 2 years of experience in a Financial Institution or similar role.
• Able to work with team environment and have good customer service experience.
• Strong analytical skill and able to work under pressure.
• Good interpersonal and problem‑solving skills.
• Good knowledge of Microsoft Word, Excel, PowerPoint and presentation skills.
• Good command of English and Bahasa Malaysia.
• Demonstrates a strong determination to achieve goals and overcome challenges.
• Takes proactive steps and demonstrates initiative to take on tasks independently.
• Hard‑working and diligent in carrying out responsibilities.
• Goal‑go‑getter to achieve objectives and meet targets.
• Hungry to succeed in their role.
• An enthusiastic learner to acquire new knowledge and skills.

Benefits and Perks

• Competitive basic salary.
• Attractive annual performance bonus.
• Insurance coverage for staff – Group Hospitalization, Group Term Life and Group Personal Accident.
• Other staff benefits such as Medical claims, Optical, Dental, Annual health screening, Company trips, Teambuilding activities, Wedding gifts, Child Birth gifts and many more.
• Large, modern, luxury, advanced and trendy office layout for your optimum safety, comfort and performance, prayer room, pantry service with coffee and tea vending machine, training room and a secure basement parking.
• We are committed to employee health, wellbeing and comfort – We provide ergonomic adjustable chairs and desks to support and promote good health and body posture. Ergonomic chairs and tables are highly adjustable to suit the natural position of your joints and body type to align your shoulders, provide hips and spine support, increased productivity, and enhanced employee comfort.
• Excellent personal development opportunities such as Leadership skills, Negotiation skills, Communications skills, Time management skills, Organizational skills, Mentoring programmes, etc. as part of career development. We provide coaching and on‑the‑job training for suitable candidates as part of long‑term career mapping. There are opportunities to diversify into other roles within the company.

Ideal Location

• Close to Putra LRT – Ampang Park Station (5 mins walk)
• Adjacent to MRT – Ampang Park Station (5 mins walk)
• Working day: 5‑day work
• Surrounded by shopping centers – short walking distance to KLCC, Avenue K, Intermark and etc.
• Located on the ground floor of a 33 storey building with more than 10,000 ft of workspace.

Are you ready to apply your talent and elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career!

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