Content Reviewer

Teleperformance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global service provider is seeking a Content Reviewer in Kuala Lumpur to manage sensitive internet content by ensuring quality for social media and advertising products. The ideal candidate must be fluent in Polish and possess intermediate English skills. Responsibilities include evaluating social media content and escalating violations, while maintaining high-quality standards. This role offers a competitive salary range and various employee benefits including relocation support and wellness programs.

Benefits

Employment Contract with salary range 5000 - 6000 PLN

MyBenefit (including Multisport, private medical care)

Refer a Friend Program

Relocation Support

Unum Corporate Life Insurance

Wellness Feel Good Program

Career & Personal Development

Language Learning Platform

Qualifications

• Fluency in written and spoken Polish is essential.
• Ability to work in a high-paced environment with complex demands.
• Proven track record of delivering high-quality results.

Responsibilities

• Evaluate online social media and web content for quality.
• Escalate policy violations using internal tools.
• Balance priorities of daily tasks according to client needs.

Skills

Fluency in written and spoken Polish

Intermediate level of written and verbal English

Experience navigating online content

Attention to detail

Flexibility and adaptability

Tools

I.T skills

Job description

Content Reviewer - Fluent Polish

Miejsce pracy: Kraków

Overall Job Purpose

As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.

Duties & Responsibilities

• Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
• Visually navigate and review images, videos, accounts and text-based content
• Escalate violations of client policies using internal tools
• Maintain a high level of quality in each case that you review
• Achieve weekly productivity deliverables as part of daily workflow
• Balance priorities of daily workflow tasks in line with client needs
• Opportunity to participate in client meetings to discuss findings and make on-going recommendations
• You may be required from time to time to support different workflows/products/markets
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience

• Fluency in written and spoken Polish is essential
• Intermediate level of written and verbal English is essential
• Experience navigating internet websites including social media, commercial websites etc.
• Broad knowledge of current national and international political, historical and social news
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
• Proven ability to deliver highest quality results while paying strict attention to detail
• Ability to be flexible and adaptable to meet changing business needs
• Ability to work in a fast paced environment with high volume and complex demands
• Can remain positive during challenging assignments
• Strong work ethic and ability to work with minimal supervision
• Intermediate I.T skills with the ability to quickly learn new tools

Competencies

• Understanding the Role
• Solution & Results Orientated
• Initiative
• Collaboration & Teamwork
• Attention to Detail
• Resilience & Adaptability
• Social Awareness
• Organizational Commitment

What we offer:

• Employment Contract with salary range 5000 - 6000 PLN gross
• MyBenefit (inc. Multisport, private LUX MED Medical Care)
• Refer a Friend Program
• Relocation Support
• Attractive offer to join Unum Corporate Life Insurance
• Wellness Feel Good Program
• Career & Personal Development
• Language Learning Platform

Do not wait apply!