COE IT Director

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking an IT Manager to oversee multiple IT teams, lead strategic planning, and ensure alignment with business goals. The ideal candidate should have at least 6 years of experience in IT management, strong expertise in ERP implementations, and exceptional communication skills. This role requires the ability to foster collaboration across diverse teams, support change leadership, and drive continuous improvement in technology initiatives.

Qualifications

• Minimum of 6 years experience in IT in supervisory/management positions.
• Experience with ERP systems such as SAP or Microsoft Dynamics preferred.
• Experience in Agile (Scrum and/or Kanban) environment is a plus.

Responsibilities

• Oversee multiple IT teams, aligning initiatives with business goals.
• Lead strategic planning and development of IT applications.
• Collaborate internationally to deliver region-wide IT solutions.
• Control costs through budget management.

Skills

Strategic Business Insight

ERP Implementation Expertise

Global Collaboration & Negotiation

Executive Communication

Project & Resource Management

Operational Leadership

Talent Development

Analytical & Problem-Solving Acumen

Change Leadership

Education

BA/BS in Information Technology or equivalent field

Tools

SAP

Microsoft Dynamics

Job description

Overview

Oversee multiple IT teams or domains, often across regions or business units. Responsible for strategic planning, budget oversight, and aligning IT initiatives with business goals. Leads organizational transformation, talent development, and innovation efforts. Represents IT in executive forums and strategic planning sessions. Accountable for compliance, risk management, and governance.

Primary Responsibilities

• Design and deploy technologies that advance organizational performance, ensuring all initiatives are consistent with company objectives and core values.
• Lead the strategic planning, architecture, development, and upkeep of IT applications for all parts of the business.
• Develop organizational strategies and roadmaps that align with corporate strategies.
• Work directly with business leaders to provide insights that support company strategies and goals.
• Collaborate internationally as a member of the global IT team, helping deliver region-wide solutions.
• Monitor, evaluate, and guide managers and team leaders in performance and professional development, including setting business targets and personal goals.
• Control costs through budget establishment and management, supporting corporate goals.
• Review project feasibility studies, establish work standards, and interpret organizational policies and goals for subordinates.
• Lead major transformational projects within IT to support strategic moves.
• Direct continuous improvement activities to enhance organizational effectiveness and efficiency.
• Stay abreast of emerging technologies to improve IT performance and profitability.
• Oversee contract negotiations with IT vendors, contractors, and service providers.
• Communicate with executives regarding costs, value, and risk potential of new IT projects.
• Create and implement IT policies, protocols, and standards, ensuring compliance with internal controls, business ethics, laws, and confidentiality requirements.
• Ensure employees abide by internal control and compliance practices such as safeguarding assets, segregation of duties, compliance with laws, maintaining confidentiality, and reconciling physical assets.

Required Skills & Experience

• Strategic Business Insight: Deep understanding of complex, cross-functional business processes and ability to translate them into effective IT solutions that align with region’s goals.
• ERP Implementation Expertise: Proven hands‑on experience leading large‑scale ERP deployments, including planning, execution, stakeholder alignment, and post‑implementation optimization.
• Global Collaboration & Negotiation: Skilled in designing and negotiating unified solutions across diverse cultural and functional teams, ensuring alignment and buy‑in across geographies.
• Executive Communication: Exceptional ability to communicate complex concepts clearly and persuasively to executives, teams, and external partners.
• Project & Resource Management: Hands‑on proficiency with project management methodologies and tools to drive high‑impact initiatives, optimize team performance, and ensure timely delivery.
• Operational Leadership: Strong administrative and organizational capabilities to lead large, skilled teams, manage departmental budgets, and oversee transformational IT programs.
• Talent Development: Ability to identify, attract, and nurture top talent, fostering a high‑performance culture across international teams.
• Analytical & Problem‑Solving Acumen: Advanced analytical thinking and problem‑solving skills to navigate ambiguity, resolve challenges, and drive continuous improvement.
• Change Leadership: Demonstrated initiative and resilience in leading change, making strategic decisions, and acting as a catalyst for innovation and transformation.

Education and Experience

• BA/BS in Information Technology or equivalent field.
• Minimum of 6 years experience and proven track record in the IT field in positions that are commensurate with supervisory/management positions.
• Experience with enterprise resource planning systems such as SAP and/or Microsoft Dynamics is a plus.
• Experience working in an Agile (Scrum and/or Kanban) environment is preferred.
• Extensive knowledge and experience in information technologies and systems analysis to evaluate opportunities and risks associated with technology initiatives and proposals.

Additional Information

Direct subordinates include managers and various support staff. Office environment with some foreign and domestic travel may be required.