CLM Analyst

HSBC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global bank in Kuala Lumpur is looking for a skilled individual to join their Client Lifecycle Management team. This role focuses on ensuring high-quality client information for onboarding and KYC processes. Candidates should have a degree and 2 to 5 years of relevant experience. Fluency in both Mandarin and Cantonese, alongside English, is essential. The role involves reviewing client documentation and working closely with the CDD Advisor to uphold compliance standards.

Qualifications

• 2 to 5 years of experience in operational risk and controls.
• Good understanding of the regulatory environment in private banking.
• Experience in front line or risk roles.

Responsibilities

• Guide in identifying required information for KYC due diligence.
• Review negative media alerts, and perform sanction & PEP screening.
• Identify discrepancies between customer documentation and system profile.
• Validate the quality of KYC information in line with policies.

Skills

Analytical skills

Ability to multi-task

Command of Mandarin

Command of Cantonese

Command of English

Education

Fulltime Graduation/Post graduation

Job description

Why join us?

Wealth and Personal Banking is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer‑centric propositions and innovative and efficient distribution channels.

The Opportunity:

The Client Lifecycle Management (CLM) team sits in the first line of defense and evaluates the quality of the client information gathered and consolidated for client onboarding, customer due diligence (CDD) and KYC for private banking and high net‑worth clients. Our objective is to centralize key FCC knowledge in one team to better support the front office with consistency and quality of client data, at the onboarding and throughout the client lifecycle.

What you’ll do:

• To guide the RM’s/CSE’s/RO’s in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes.
• Executes and reviews negative media alerts, and performs sanction & PEP screening.
• Check/identifies for discrepancies between the information held in the customer’s documentation and profile on the system.
• Reviews and validates the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies at onboarding and periodic reviews.
• Work with the CDD Advisor when additional guidance on CDD policy is required.
• Assists with other tasks as required.
• Plans and prioritizes work appropriately considering its importance and urgency in line with business needs.
• Takes responsibility for completing assigned tasks to a high quality standard.
• Daily discretion within assigned authority.

What you will need to succeed in the role:

• Fulltime Graduation/Post graduation from recognized universities with 2 to 5 years of experience.
• Good understanding of operational risk and controls preferably gained through experience in front line and/or risk roles.
• Good understanding of the regulatory environment and private banking business is an advantage.
• Good execution and solid analytical skills.
• Ability to multi‑task and prioritize.
• Good command of written and spoken Chinese (both Mandarin and Cantonese) and English.