Clinic Admin Assistant

Dengar Hearing Care Centre; Perak; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading provider of hearing care services is seeking a warm Clinic Admin Assistant in Hilir Perak District, Perak. This full-time role is essential for the smooth operation of the clinic, requiring strong customer service and organizational skills. Duties include managing patient appointments, maintaining records, and collaborating with the clinical team. Candidates should have experience in administrative roles and a commitment to quality patient care. Benefits include competitive salary, health benefits, and ongoing training.

Benefits

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits

Ongoing training and development opportunities

Collaborative work environment

Opportunities for career advancement

Qualifications

• Previous experience in administrative or customer service roles is required.
• Strong organisational and multitasking skills needed.
• Excellent communication and interpersonal abilities essential.

Responsibilities

• Provide excellent customer service to patients both in-person and over the phone.
• Schedule and coordinate patient appointments.
• Maintain accurate patient records and update medical databases.
• Assist with ordering and inventory management of medical supplies.
• Perform general administrative duties such as filing and data entry.
• Collaborate with the clinical team to ensure efficient clinic operations.

Skills

Customer service skills

Organisational skills

Multitasking

Communication abilities

Office software proficiency

Tools

Microsoft Office

Excel

Job description

Overview

Dengar Hearing Care Centre is seeking a warm Clinic Admin Assistant to join our team in Hilir Perak District, Perak. This is a full-time position that plays a vital role in supporting the smooth day-to-day operations of our hearing care clinic.

Responsibilities

• Providing excellent customer service to patients, both in-person and over the phone
• Scheduling and coordinating patient appointments
• Maintaining accurate patient records and updating medical databases
• Assisting with the ordering and inventory management of medical supplies
• Performing general administrative duties such as filing, photocopying and data entry
• Collaborating with the clinical team to ensure efficient clinic operations

Qualifications

• Previous experience as an administrative assistant or in a similar customer service role
• Strong organisational and multitasking skills with attention to detail
• Excellent communication and interpersonal abilities
• Proficiency in using office software such as Microsoft Office, Excel.
• A genuine interest in the healthcare industry and a commitment to providing high-quality patient care

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Ongoing training and development opportunities
• A collaborative and supportive work environment
• Opportunities for career advancement within the organisation

About us

Dengar Hearing Care Centre is a leading provider of hearing care services in Malaysia. With a focus on clinical excellence and patient-centric care, we are dedicated to helping our clients improve their quality of life through better hearing. As an employer, we foster a culture of respect, innovation and continuous learning, making us an excellent choice for those seeking a rewarding career in the healthcare industry.