Client Relationship Manager (Healthcare Industry)

aimAI Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare technology company in Kuala Lumpur is seeking a motivated Client Relationship Manager. This role involves managing client accounts, building relationships with healthcare stakeholders, and driving revenue through solution-based selling. Candidates need 2–5 years of experience in healthcare sales, with excellent communication and negotiation skills. The position offers professional growth opportunities in an innovative environment with competitive salary packages.

Benefits

Competitive salary with performance-based incentives

Opportunity to grow with a fast-moving healthcare AI company

Exposure to innovative healthcare technology solutions

Supportive management and collaborative work environment

Career growth into senior sales or leadership roles

Qualifications

• 2–5 years of experience in healthcare sales or related roles.
• Strong network within the healthcare sector in Malaysia.
• Proven track record in sales and account management.

Responsibilities

• Build and maintain relationships with clinics, hospitals, and healthcare professionals.
• Identify new business opportunities and expand existing accounts.
• Conduct product presentations and demonstrations.

Skills

Healthcare sales

Client relationship management

Communication skills

Negotiation skills

Presentation skills

Results-driven

Education

Diploma / Bachelor’s degree in Business, Marketing, Life Sciences, or related field

Job description

aimAI is a healthcare technology company focused on delivering AI‑powered solutions to support medical professionals, clinics, and healthcare institutions. We work closely with doctors, clinics, and healthcare providers to improve efficiency, outcomes, and patient experience through intelligent digital tools.

Job Summary

We are seeking a driven and relationship‑focused Client Relationship Manager with a background in healthcare or medical sales. This role is responsible for managing key client accounts, building long‑term relationships with healthcare stakeholders, and driving revenue growth through solution‑based selling. The ideal candidate understands the healthcare ecosystem, is comfortable engaging with doctors and clinic management, and can translate client needs into tailored technology solutions.

What We Offer

• Competitive salary with performance‑based incentives
• Opportunity to grow with a fast‑moving healthcare AI company
• Exposure to innovative healthcare technology solutions
• Supportive management and collaborative work environment
• Career growth into senior sales or leadership roles

What you will be doing (Key Responsibilities)

• Build, manage, and maintain strong relationships with clinics, hospitals, and healthcare professionals
• Identify new business opportunities and expand existing accounts
• Conduct product presentations and demonstrations to medical stakeholders
• Act as the main point of contact for clients throughout the sales and onboarding process
• Collaborate with internal teams (operations, tech, support) to ensure smooth implementation
• Achieve individual and team sales targets
• Track sales activities, pipeline, and forecasts using CRM tools
• Stay updated on healthcare industry trends, regulations, and competitor offerings

What do we need from you (Job Requirements)

• Minimum 2–5 years of experience in healthcare sales, medical sales representative, or related roles
• Strong network and familiarity with clinics, hospitals, or medical professionals in Malaysia
• Proven track record in sales, account management, or client relationship roles
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and manage multiple accounts
• Results‑driven with strong follow‑up and closing skills
• Comfortable with technology, digital platforms, and AI‑based solutions
• Diploma / Bachelor’s degree in Business, Marketing, Life Sciences, or related field preferred

Preferred Attributes

• Experience selling healthcare technology, medical devices, or SaaS solutions
• Existing relationships with doctors, clinic owners, or healthcare decision‑makers
• Strategic thinker with a consultative sales approach

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• How many years’ experience do you have as a Client Relationship Manager?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?