Client Operations Officer, Custody Settlements M/F

CACEIS; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services organization in Putrajaya is seeking a Client Operations Officer to ensure accurate processing of cash and security instructions. This role involves completing trades promptly and resolving trade queries. The ideal candidate will possess a Bachelor Degree and have up to 2 years of experience in banking operations, alongside knowledge of investment instruments. This position requires English proficiency and is not open to remote work.

Qualifications

• Tertiary educated in relevant background - investment, banking, finance, etc.
• 0-2 years of experience in banking operations.
• Prior banking experience is a plus.

Responsibilities

• Ensure completion of all trades under STE environment and manual trades within agreed timeframe.
• Resolve queries on trades in a timely manner.
• Process all instructions to a high standard of accuracy.

Skills

Banking operations experience

Knowledge of investment instruments

English language

Education

Bachelor Degree / BSc Degree or equivalent

Job description

Client Operations Officer, Custody Settlements M/F

Business type
Types of Jobs - Asset Management

Job title
Client Operations Officer, Custody Settlements M/F

Contract type
Permanent Contract

Expected start date
01/12/2025

Management position
No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, you will be responsible to ensure treatment of cash and security instructions received from CACEIS IS clients are in line with prescribed market, net-asset-value (NAV) and treasury deadlines.

The role will support Luxembourg region with working hours of 9:00am-6:00pm, Malaysia time.

What will you do?

• Ensure completion of all trades under STE environment as well as manual trades are completed within agreed timeframe.
• Ensure queries on trades are resolved in timely manner. This also includes queries on STE and manual trades.
• Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution.
• Ensure that all instructions are processed to a high standard of accuracy.
• Ensure all trades are posted according to procedure.

#LI-NA1

Position location

Geographical area
Asia, Malaysia

City
Putrajaya

Remote work
unauthorized

Candidate criteria

Minimal education level
Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Tertiary educated in relevant background - investment, banking, finance, etc.

Level of minimal experience
0-2 years

Experience

• Any prior banking experience in banking operations is a plus.
• Knowledge of different investment instrument types.

Languages

• English