Client Advisor

Valentino; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury fashion company in Kuala Lumpur is looking for a Retail Associate to enhance client experiences and drive sales. The ideal candidate will have at least 2 years of experience in the luxury retail sector, excellent communication skills, and a passion for client satisfaction. Responsibilities include client retention, achieving sales targets, and providing exceptional service. A team-oriented attitude and ability to work in shifts are key prerequisites.

Qualifications

• Minimum 2 years retail experience preferably in Luxury Retail Industry.
• Good communications and interpersonal skills.
• Motivated team player with outgoing personality.
• Drive to meet and exceed performance expectations.
• Able to work full time in shift hours is preferable.

Responsibilities

• Focuses on development and retention of existing clients; recruitment of new and potential ones.
• Contributes to store business through excellent clienteling and reaching KPIs goals.
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Skills

Retail experience

Communication skills

Team player

Outgoing personality

Performance-driven

Job description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Responsibilities

• Focuses on development and retention the existing clients; recruitment of new and potential ones.
• Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning).
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Skills and experience

• Minimum 2 years retail experience preferably in Luxury Retail Industry
• Good communications and interpersonal skills
• Motivated team player with outgoing personality
• Drive to meet and exceed performance expectations
• Able to work full time in shift hours is preferable

The Valentino ecosystem is home to a wide and extraordinary pool of talents, eachcolleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.