Chief Nursing Officer (CNO)

International Specialist Eye Centre ISEC; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading eye care facility in Kuala Lumpur is seeking an experienced Chief Nursing Officer (CNO) to lead their nursing division across various centres. The CNO will provide strategic leadership, oversee operations, and maintain an active clinical role in providing world-class ophthalmic care. Ideal candidates will have 8-10 years of nursing experience and a proven track record in nursing leadership. This role offers an opportunity to impact patient care and drive nursing excellence across the organization.

Qualifications

• 8-10 years of nursing experience, ideally in ophthalmology or ambulatory care.
• Proficiency in patient-centered care and commitment to quality.
• Experience in developing and mentoring nursing teams.

Responsibilities

• Lead nursing services and ensure high standards in patient safety.
• Oversee staffing, workflow, and compliance in nursing operations.
• Maintain hands-on clinical practice supporting patient care.

Skills

Leadership

Nursing management

Ophthalmology knowledge

Team-building

Communication

Education

Registered Nurse with a valid practising certificate

Job description

ISEC Eye Care Group is seeking an experienced and dynamic Chief Nursing Officer (CNO) to lead our nursing division across all centres. This senior role blends nursing leadership, operational management, and hands‑on clinical practice, supporting our mission of delivering world‑class ophthalmic care.

Key Responsibilities

• Provide strategic leadership for all nursing services, ensuring high standards of patient safety, clinical excellence, and service quality.
• Oversee nursing operations, staffing, workflow optimisation, and compliance with regulatory and clinical governance requirements.
• Maintain an active hands‑on clinical role, supporting daily patient care, assisting in ophthalmic procedures, and modelling best clinical practice.
• Mentor, coach, and develop nursing teams, fostering continuous professional growth and a culture of accountability, empathy, and teamwork.
• Collaborate closely with ophthalmologists, centre directors, and multidisciplinary teams to enhance patient experience and optimise clinical pathways.
• Lead training programmes, competency assessments, and quality‑improvement initiatives.
• Support organisational development as ISEC expands regionally, ensuring consistent nursing standards across all branches.

Requirements

• Registered Nurse with a valid practising certificate.
• Minimum 8–10 years of nursing experience, preferably with exposure to ophthalmology or ambulatory care; leadership/managerial experience required.
• Strong communication, organisational, and team‑building skills.
• Commitment to patient‑centred care and professional excellence.

If you are a motivated leader passionate about elevating eye‑care nursing, we welcome your application.

Unlock job insights

Salary match | Number of applicants | Skills match

Application Questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Nurse Manager?
• Do you have management experience in the healthcare services industry?
• How much notice are you required to give your current employer?

International Specialist Eye Centre (ISEC) at Centrepoint South, MidValley City; ISEC (Penang) at Jalan Burma, Penang; ISEC (Sibu) Sdn Bhd at Sibu, Sarawak; Southern Specialist Eye Centre (SSEC) at Taman Melaka Raya; Indah Specialist Eye Centre, Taman Bukit Indah, Johor Bahru, Johor; and Ipoh Eye Specialist Centre (Ipoh & Kampar), Malaysia are centres of excellence in ophthalmology, specifically in clinical care, teaching and research.

We strive to provide high‑quality, compassionate, world‑class eye‑care at an affordable level to the local and regional community.

ISEC provides a full range of tertiary specialty services, ranging from sophisticated laser eye surgery (LASIK) to the most complex vitreoretinal, orbital reconstruction, and complex corneal transplantation surgeries. Our clinical decisions are made based on patients' interests and contemporary evidence‑based medicine. The clinical judgment of our team of subspecialty‑trained and comprehensive ophthalmologists is influenced by well‑established clinical guidelines and extensive experiences in the specialty.

Practice Profile: The vision of establishing a world‑class facility in eye care, particularly in subspecialty ophthalmology, has its roots in 2007, when a group of highly trained colleagues from within the profession sought to build a centre of excellence in eye‑care delivery. The strength of ISEC is in its ophthalmologists. Our eye surgeons hold impressive credentials, are generally regarded as key opinion leaders in their field. They had held consulting positions at prominent local teaching university hospitals, and are among the leading eye surgeons in the country. Our fellowship‑trained eye surgeons possess the necessary training and clinical experience with previous clinical appointments from renowned eye centres in Singapore, India, Australia, United Kingdom, Canada, and the United States. Today, ISEC serves more than 50,000 patient consultations and performs more than 5,000 major eye operations annually. A large number of our patients travel far afield to seek consultation and services from our team of highly trained eye doctors.