- Communicate with customers regarding IKRAM QA certification inquiries.
- Prepare and issue quotations to customers.
- Coordinate with customers to schedule audit dates.
- Plan and organize factory visits.
- Prepare proforma invoices for factory visits and IKRAM QA certificates.
- Prepare and issue Audit Notices, Change of Date Notices, and Certificate Amendment Notices.
- Prepare audit folders and submit them to the assigned auditors for review.
- Coordinate with travel agents for auditors’ flight arrangements related to factory visits.
- Prepare final invoices for factory visits and IKRAM QA certificates.
- Coordinate with agents regarding auditors’ visa arrangements.
- Ensure all planning and scheduling activities comply with ISO/IEC 17065 requirements.
- Update the IKRAM QA website as required.
- Maintain and enhance job knowledge through internal training.
- Perform other related duties as assigned.
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