Centre & Chapter Manager - English Enrichment Centre

WYNKIDS Sdn Bhd; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading education company in Malaysia is seeking a dynamic manager to oversee operations at their centre. Candidates should have a degree and 3-5 years of managerial experience, preferably in customer service or related fields. The role involves building rapport with parents, managing operations, and motivating the team. Proficiency in English is essential, and Mandarin is a plus. Join a fun-loving team passionate about education and contributing to a positive impact.

Qualifications

• At least 3 to 5 years of working experience in a managerial capacity.
• Good command of written and spoken English.
• Able to work with minimal supervision.

Responsibilities

• Communicate and maintain good rapport with parents/customers.
• Manage and lead the operations of the centre.
• Motivate the team and build a strong team.

Skills

Leadership skills

Communication skills

Customer service experience

Fluent in English

Proficiency in Mandarin

Education

Degree in any discipline

Job description

Are you passionate in making a positive impact in the English Education Sector, catering to kids from 4 to 15 years old and be part of the Fastest Growing Innovative Education Company? If YES, this is a great platform for YOU to embark your career!

Your Role Would Include:

• Communicate, maintain good rapport and provide a good customer service experience to parents/customers.
• Manage and lead the operations of the centre.
• Motivate the team and work closely to build a strong team.

The Ideal Candidates Should Have:

• A Degree in any discipline.
• Good command of written and spoken English. Proficiency in Mandarin will be an added advantage.
• At least 3 to 5 years of working experience in the capacity of a manager. Those with working experience in customer service, PR, mass communication or hospitality industry are encouraged to apply.
• Good leadership skills and able to work with minimal supervision.
• Effective communication skills. Able to build strong rapport with parents and staff.

About The Company & The People:

We are one of the country’s largest Award-winning Education Company with 35 branches and still growing. Our company builds the business around the people and Culture is our no 1 priority, while we grow to achieve our Vision 2030. Come and learn about our unique Culture.

Unique corporate culture. You will be working with a group of supportive & fun-loving people who are passionate about education. They genuinely care about you, help you to grow in the company and succeed together.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• How would you rate your English language skills?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?