CASHIER AND BOUTIQUE ASSISTANT

MTAC SDN. BHD.; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Malaysia is looking for a Cashier and Boutique Assistant. This role involves sales, customer service, and managing transactions using a POS system. Key responsibilities include greeting customers, handling returns, maintaining the store's appearance, and managing stock. The ideal candidate should have experience in retail and possess strong interpersonal skills to enhance the customer experience. The position offers opportunities for upselling and ensuring inventory accuracy.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to handle multiple tasks efficiently.
• Strong communication and interpersonal skills.

Responsibilities

• Operate the POS system and manage transactions.
• Provide excellent customer service and support.
• Maintain store appearance and manage inventory.

Skills

Customer service

Cash handling

Sales skills

POS operation

Inventory management

Job description

The job scope for a cashier and boutique assistant combines sales and customer service, including operating the point-of-sale (POS) system, handling transactions, assisting customers with product selection, maintaining the store's appearance, and managing stock. Key duties involve processing payments, managing returns, and providing a friendly customer experience, while also performing general boutique tasks like folding clothes and restocking shelves.

Responsibilities

• Transaction management: Operate the POS system, scan items, calculate costs, and process cash, card, and other forms of payment.
• Financial accuracy: Make change accurately, issue receipts, and balance the cash drawer at the beginning and end of shifts.
• Customer service: Greet customers, answer questions about products or services, and resolve complaints.
• Processing returns: Handle merchandise returns and exchanges according to store policy.
• Bagging and wrapping: Bag purchases, and perform gift-wrapping if requested.
• Customer assistance: Greet customers, help them find items, and provide styling advice.
• Merchandise display: Arrange products, fold and organize clothes, and ensure the store is visually appealing.
• Inventory management: Receive new stock, replenish shelves, and assist with inventory tracking.
• Store maintenance: Keep the sales floor and fitting rooms clean and organized, including checkout areas.
• Upselling: Inform customers about promotions and suggest additional products to increase sales.