Car Buying Concierge

Carsome; Kuantan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive service provider in Malaysia is looking for a dedicated Consultant to aid customers in their car-buying journey. In this role, you will work in a dynamic sales environment, assist customers in finding their ideal vehicles, and guide them through the entire purchasing process, ensuring they have a seamless experience. Strong sales experience and customer service skills are essential as you help build lasting relationships with clients.

Qualifications

• Sales and customer service experience, preferably in retail, hospitality, or the airline industry.
• Strong focus on customer needs and relationship building.

Responsibilities

• Work in a high-energy sales environment with a team to meet goals.
• Attend to inquiries from walk-in and website customers.
• Use knowledge of inventory to assist customers in finding suitable vehicles.
• Guide customers through the sales process including financing applications.
• Complete documentation to ensure smooth transactions.

Skills

Sales experience

Customer service skills

Good listening skills

Customer focus

Job description

A leading automotive service provider in Malaysia is looking for a dedicated Consultant to aid customers in their car-buying journey. In this role, you will work in a dynamic sales environment, assist customers in finding their ideal vehicles, and guide them through the entire purchasing process, ensuring they have a seamless experience. Strong sales experience and customer service skills are essential as you help build lasting relationships with clients.