Cafe Captain: Lead Front-of-House & Team Excellence

Elite Transform Team; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing cafe chain in Malaysia is seeking a Captain Cafe to manage operations and deliver an exceptional dining experience. The role involves leading a team of waiters, overseeing day-to-day operations, and ensuring customer satisfaction through excellent service. Ideal candidates will have strong leadership abilities and a passion for the hospitality industry. Competitive salary and career advancement opportunities are offered.

Benefits

Competitive salary

Career advancement opportunities

Staff discount on cafe items

Health and wellness initiatives

Qualifications

• Proven experience leading a cafe or restaurant team.
• Excellent customer service skills.
• Strong communication skills and ability to interact with kitchen staff.

Responsibilities

• Manage overall cafe operations and staff.
• Ensure excellent customer service during dining experience.
• Liaise with kitchen team for timely order fulfilment.

Skills

Customer service skills

Team leadership

Communication

Cash handling

Inventory management

Attention to detail

Job description

A growing cafe chain in Malaysia is seeking a Captain Cafe to manage operations and deliver an exceptional dining experience. The role involves leading a team of waiters, overseeing day-to-day operations, and ensuring customer satisfaction through excellent service. Ideal candidates will have strong leadership abilities and a passion for the hospitality industry. Competitive salary and career advancement opportunities are offered.