Business Services Payroll Associate

weConnect; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic business outsourcing firm in Penang is looking for a Payroll Associate to support payroll services across various industries, particularly for Japan-based clients. The role involves data preparation, processing payroll, and ensuring regulatory compliance, with comprehensive training provided for new graduates. This position is ideal for self-motivated individuals with strong organizational skills and the ability to adapt in a multicultural environment.

Qualifications

• Candidates with self-motivation and attention to detail preferred.
• Excellent organizational and time-management skills are essential.
• Cultural awareness and effective communication abilities required.

Responsibilities

• Input salary information and calculate payroll on time.
• Complete onboarding and offboarding processes accurately.
• Respond to client payroll and benefits queries within deadlines.
• Maintain confidentiality of payroll data and manage records.
• Assist with ad-hoc projects and other required duties.

Skills

Business-level English reading and writing skills

Proficiency in reading and writing Chinese characters

Proficiency in MS Office applications

Job description

The Business Services Payroll Associate position is an exciting opportunity for candidates who thrive in a dynamic and fast-paced business process outsourcing (BPO) environment.

The Payroll Associate supports the delivery of accurate and timely payroll services to multiple clients across different industries and countries, with a strong focus on Japan-based subsidiaries of global companies.

Working under the guidance of senior consultants, the role is responsible for preparing, validating, and processing payroll data while ensuring compliance with statutory regulations and client policies.

Comprehensive on-the-job training will be provided for Japan and other country-specific payroll processes, local regulations, and internal systems. This position offers valuable exposure to regional payroll operations and client management within a consulting environment, providing a strong foundation for career growth in payroll and HR advisory services. While helpful, no prior professional experience is required, and new graduates are encouraged to apply.

Responsibilities

• Receiving salary information from clients, inputting it into the payroll system, and calculating payroll within established timelines.
• Collecting new joiner/leaver information and completing onboarding/offboarding processes, including insurance registration/deregistration and submissions to authorities.
• Responding to client queries related to payroll and benefits processes within established target timelines.
• Maintaining complete confidentiality of all payroll data, records, and reports.
• Ensuring filing and record‑keeping of all employee files and data in compliance with applicable regulations.
• Supporting ad‑hoc projects and other duties as required.

Required Qualifications

Skills and Experience

• Business‑level English reading and writing skills.
• Proficiency in reading and writing Chinese characters.li>
• Proficiency in MS Office applications (Excel, Word, PowerPoint, and Outlook).

Personal Attributes

• Self‑motivated with strong attention to detail and excellent organizational, time‑management, and prioritization skills.
• Ability to manage multiple tasks under strict deadlines while maintaining a high standard of work.
• Customer‑oriented with strong communication and interpersonal skills.
• Cultural awareness and the ability to work effectively with people at all levels across several countries.
• Ability and motivation to learn new systems and global payroll processes.

Bonus Qualifications

• At least 1 year of work experience, preferably in payroll, accounting, finance, or professional services.