Business Development - Training Executive

Malaysia Strategic Development Institute; Klang City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A strategic development institute in Klang City is seeking a Business Development & Training Executive responsible for driving business growth and managing client relationships. This role includes end-to-end client management, business development, and coordinating training programmes. The ideal candidate will hold a diploma or degree and have experience in sales or training in the education industry. Strong communication skills in English and Bahasa Malaysia are essential, along with proficiency in CRM and Google Workspace.

Qualifications

• Minimum 1–3 years of experience in business development, sales, training, or the education industry preferred.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Ability to manage multiple clients and projects simultaneously.

Responsibilities

• Manage clients throughout the entire lifecycle from lead generation to post-training support.
• Identify and develop new business opportunities within the training and education sector.
• Coordinate the delivery of training programmes and monitor participant registration.

Skills

Strong communication skills

Presentation skills

Target-driven

Organizational skills

Education

Diploma or Bachelor’s Degree in Business Administration, Marketing, Human Resource, Education

Tools

CRM systems

Google Workspace

Digital marketing tools

Job description

Business Development & Training Executive

Malaysia Strategic Development Institute – Klang, Selangor

The Business Development & Training Executive is responsible for driving business growth while managing clients end-to-end, from initial engagement through programme delivery and post-training follow-up. This role combines sales, client relationship management, and training coordination to ensure a seamless experience for corporate and individual clients across all training and education programmes.

Key Responsibilities

End-to-End Client Management

• Manage clients throughout the entire lifecycle, from lead generation and first contact to programme completion and post-training support.
• Act as the main point of contact for clients, ensuring clear communication and timely responses at all stages.
• Understand client needs and recommend suitable training solutions, certifications, or programmes.
• Handle client onboarding, confirmations, scheduling, and post-programme feedback.

Business Development

• Identify and develop new business opportunities within the training and education sector.
• Build and maintain strong relationships with corporate clients, government agencies, institutions, and strategic partners.
• Prepare and present proposals, quotations, and training solutions tailored to client requirements.
• Execute sales and marketing strategies to promote training programmes and achieve assigned sales targets and KPIs.

Training & Programme Coordination

• Coordinate the delivery of training programmes (online, physical, or hybrid), including scheduling, trainers, and participants.
• Liaise with trainers, facilitators, and internal teams to ensure smooth programme execution.
• Monitor participant registration, payments, attendance, and programme completion.
• Support the preparation of training materials, documentation, and logistical arrangements.

Administration & Compliance

• Assist with documentation and registration processes with relevant authorities or accreditation bodies (e.g. HRD Corp, JPK, or other regulators, where applicable).
• Maintain accurate client, sales, and programme records.
• Prepare sales reports, programme reports, and performance updates for management.
• Ensure compliance with internal procedures and external requirements.

Requirements & Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Human Resource, Education, or a related field.
• Minimum 1–3 years of experience in business development, sales, training, or the education industry is preferred.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Target-driven, proactive, and able to manage multiple clients and projects simultaneously.
• Strong organisational and time-management skills.
• Familiarity with CRM systems, Google Workspace, and digital marketing tools is an added advantage.