Business Consultant (Telco industry)

Asia Recruit; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading telecommunications consulting firm in Kuala Lumpur is seeking an experienced Telecom Consultant. The role involves managing telecom operations, developing consultancy services, and providing strategic market insights. The ideal candidate should have at least 7 years of experience in the telecom industry, excellent interpersonal and analytical skills, and the ability to work independently. Knowledge of IT services and consulting is preferred. Strong leadership abilities and a consultative sales approach are crucial for success in this role.

Qualifications

• Minimum of 7 years of telecom experience required.
• Excellent communication skills in English, both spoken and written.
• Ability to analyze financial models and business cases.

Responsibilities

• Manage end-to-end telecom operations and maintenance processes.
• Develop consultancy service opportunities.
• Provide strategic market insights related to telecom operations.

Skills

Solution selling

Telecom operations

Consultation skills

Interpersonal skills

Analytical skills

Presentation skills

Education

Bachelor Degree in Engineering or Computer Science

Job description

Job Descriptions

• Good understanding of end to end process of telecom operations and maintenance (ITIL, eTOM, etc)
• Experience executing consulting projects and an exemplary track record in providing client satisfaction
• Must be able to performed complex solution selling with a consultative approach. Should be able to create an engagement model for approaching the customer.
• Understands the operator environment from an operational and network perspective. Must be familiar with Fixed and Wireless technologies as well as the transport and service layers.
• Develop the potential mature consultancy services opportunities
• Be able to understand financial models, business cases and return on investment (ROI). Be able to analyze opportunities that are worth pursuing and make recommendations of how to close a deal.
• Provide strategic market and customer insights. Must be knowledgeable about the telecom operator business, organizational structure, decision making process and overall process flow
• Must have good knowledge of the competitive landscape and be able to strategize on improving our market position.
• Must have deep connections at the C-level with relationships at multi-levels within the operator environment.
• Mobile operator sales and business intelligent experience is a strong plus

Qualifications

• Bachelor Degree or above in engineering, Computer Science or related technical field preferred.
• Minimum 7 years of telecom experience
• Excellent interpersonal skills and good team working ethics
• Excellent oral written communications and Strong presentation skills with good fluency in English.
• We prefer a telecom background with good knowledge of IT( OSS/BSS/SDP), VAS services and consulting
• A self-starter, assertive, with a high degree of self-confidence.
• Be able to work independently and with minimum supervision
• Demonstrated leadership and relationship-building skills
• Excellent analytical and conceptual skills, with the capability to structure and solve problems using a hypothesis-based approach