Broker Distribution Strategy Lead – Growth & P&L

QBE Insurance; Selangor; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

A leading global insurance provider based in Malaysia is looking for a Senior Specialist, Broker Distribution Management. The role requires overseeing strategy execution and customer servicing for the Broker Market while managing P&L responsibilities. Candidates should have at least 5 years’ experience in a customer service or sales environment, strong sales techniques, and advanced knowledge of insurance sales. Attractive benefits are included, with options for flexible working arrangements.

Benefits

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

Medical benefits

Access to online learning via LinkedIn Learning

3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program

Qualifications

• 5 years’ experience within customer service/sales environment.
• Ability to deliver on agreed targets.
• Sales ability and technique.
• Customer service and relationship building skills.
• Advanced knowledge of insurance sales/business development function.
• Strong knowledge of statutory/ regulatory regime.

Responsibilities

• Responsible for strategy definition and execution for the Broker Market.
• Manage P&L responsibility for the Broker Market.
• Participate in strategic meetings to develop knowledge and best practices.
• Coordinate prospecting meetings and deliver propositions to Brokers.
• Arrange Broker engagement functions to build relationships and expand pipelines.

Skills

Analytical Thinking

Communication

Critical Thinking

Customer Service

Distribution Management

Insurance Sales

Intentional collaboration

Managing performance

Marketing

Negotiation

Performance Management (PM)

Revenue Growth

Risk Management

Stakeholder Management

Team Management

Job description

A leading global insurance provider based in Malaysia is looking for a Senior Specialist, Broker Distribution Management. The role requires overseeing strategy execution and customer servicing for the Broker Market while managing P&L responsibilities. Candidates should have at least 5 years’ experience in a customer service or sales environment, strong sales techniques, and advanced knowledge of insurance sales. Attractive benefits are included, with options for flexible working arrangements.