Branch Operations & Customer Service Lead

5G-Starlink Pte.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial institution in Malaysia is seeking an Executive for Operations & Customer Service. The role involves processing banking transactions, supervising staff, and ensuring compliance with internal policies. Candidates should have experience in financial institutions and strong customer interaction skills. Excellent communication abilities and a service-oriented mindset are also essential. This opportunity promises a dynamic work environment focused on customer satisfaction and operational excellence.

Qualifications

• Related working experience in a financial institution or related field is required.
• Possess customer interaction, cash handling, and transaction processing experience.

Responsibilities

• Carry out Branch RCSA through sample checking.
• Accept and process transactions accurately.
• Supervise clerical and other staff where applicable.

Skills

Customer interaction

Cash handling

Transaction processing

Sales experience

Excellent communication skills

Service mindset

Job description

A financial institution in Malaysia is seeking an Executive for Operations & Customer Service. The role involves processing banking transactions, supervising staff, and ensuring compliance with internal policies. Candidates should have experience in financial institutions and strong customer interaction skills. Excellent communication abilities and a service-oriented mindset are also essential. This opportunity promises a dynamic work environment focused on customer satisfaction and operational excellence.