Branch Clinic Operations Lead & Admin

Klinik Medilove; Kepong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading healthcare clinic in Kuala Lumpur seeks a Senior Clinic Assistant cum Admin to manage daily operations and support marketing and sales efforts. The ideal candidate will have a diploma or degree in a relevant field and 2-4 years of experience in healthcare administration. Strong leadership and communication skills in English and Bahasa Malaysia are essential, with knowledge of sales and customer service preferred. This role offers an opportunity to contribute to clinic growth through efficiency and excellent patient care.

Qualifications

• Minimum 2-4 years experience in clinics, healthcare operations, or administration.
• Able to multitask, work under pressure, and handle conflicts professionally.
• Strong leadership and people management skills are essential.

Responsibilities

• Oversee and ensure smooth daily clinic operations.
• Manage daily reports, claims, documentation, and internal records.
• Monitor daily sales performance of the branch.
• Work closely with the Marketing Manager on promotional efforts.
• Guide, train, and supervise junior clinic assistants.

Skills

Leadership skills

Communication skills in English and Bahasa Malaysia

Sales awareness

Customer service mindset

Multitasking ability

Education

Diploma / Degree in Healthcare Management, Business Administration, or related field

Tools

Clinic System

Excel

WhatsApp Business

Job description

A leading healthcare clinic in Kuala Lumpur seeks a Senior Clinic Assistant cum Admin to manage daily operations and support marketing and sales efforts. The ideal candidate will have a diploma or degree in a relevant field and 2-4 years of experience in healthcare administration. Strong leadership and communication skills in English and Bahasa Malaysia are essential, with knowledge of sales and customer service preferred. This role offers an opportunity to contribute to clinic growth through efficiency and excellent patient care.