Bilingual HR Contact Center Associate - Remote

ENGINEERINGUK; Remote; MYR 141,000 - 189,000; Full time

Job summary

A global e-commerce company seeks a skilled HR Contact Center Associate fluent in French and English for a 12-month remote contract. This role involves handling HR queries for employees across EMEA, providing customer-focused support through various communication methods. Candidates should possess strong administrative skills, the ability to work flexible shifts, and a high school diploma. Join this innovative team and contribute to a diverse working environment via remote employment from supported countries.

Qualifications

• Very good proficiency in written and verbal French and English.
• Relevant work experience in administration or customer service.
• Flexibility to work in a fast-paced environment.

Responsibilities

• Handle and resolve HR queries in French and English.
• Take ownership of employee contacts for resolution.
• Communicate effectively to resolve queries for all employee lifecycle.

Skills

Proficiency in French (B2 CEFR)

Proficiency in English (B2 CEFR)

Computer skills (Windows, Microsoft Office, Outlook)

Education

High school diploma

Job description

A global e-commerce company seeks a skilled HR Contact Center Associate fluent in French and English for a 12-month remote contract. This role involves handling HR queries for employees across EMEA, providing customer-focused support through various communication methods. Candidates should possess strong administrative skills, the ability to work flexible shifts, and a high school diploma. Join this innovative team and contribute to a diverse working environment via remote employment from supported countries.