Bilingual Customer Success & Upsell Specialist

Teleperformance; Petaling Jaya; On-site; MYR 24,000 - 36,000; Full time

Job summary

Join a forward-thinking company as a Customer Success Specialist focused on up-selling! This role is perfect for those who excel in communication and sales, aiming to build strong customer relationships. You will be responsible for driving customer satisfaction and retention while achieving sales targets. If you are passionate about sales and eager to learn, this is an exciting opportunity to grow your career in a dynamic environment. Fresh graduates are welcome, making it a great entry point into the industry!

Qualifications

• Excellent English communication with Mandarin or Malay skills required.
• Fresh graduates are encouraged to apply.

Responsibilities

• Represent the company to acquire new accounts and follow up with existing customers.
• Provide sales support and assist with reporting and analysis.

Skills

Excellent communication skills

Sales skills

Customer rapport building

Willingness to learn

Target achievement

Education

SPM and above

Job description

Join a forward-thinking company as a Customer Success Specialist focused on up-selling! This role is perfect for those who excel in communication and sales, aiming to build strong customer relationships. You will be responsible for driving customer satisfaction and retention while achieving sales targets. If you are passionate about sales and eager to learn, this is an exciting opportunity to grow your career in a dynamic environment. Fresh graduates are welcome, making it a great entry point into the industry!