Bilingual Customer Care & Sales Specialist

Optimax Eye Specialist Centre Sdn Bhd; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare service provider in Kuala Lumpur is seeking candidates for a customer care role. The responsibilities include managing customer service at the front desk and call center, implementing sales plans, and attending to customer inquiries. Candidates must possess at least a diploma in any related field, with proficiency in English, Bahasa Malaysia, and Mandarin being advantageous. Fresh graduates and individuals from service industries are encouraged to apply. The role demands good communication skills and a proactive approach.

Qualifications

• At least Diploma in any related field with experience in customer service.
• Fresh graduates and candidates from the service & retail line encouraged to apply.
• Proficient in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Plan and carry out customer care duties.
• Implement sales plans and maintain service standards.
• Attend to walk-in customers and handle inquiries.

Skills

Good communication skills

Negotiation skills

Proactive problem solving

Results-driven

Team player

Education

Diploma in any related field

Job description

A healthcare service provider in Kuala Lumpur is seeking candidates for a customer care role. The responsibilities include managing customer service at the front desk and call center, implementing sales plans, and attending to customer inquiries. Candidates must possess at least a diploma in any related field, with proficiency in English, Bahasa Malaysia, and Mandarin being advantageous. Fresh graduates and individuals from service industries are encouraged to apply. The role demands good communication skills and a proactive approach.