Bell Attendant- Male & Female

Jobstreet Malaysia; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Melaka is seeking enthusiastic Bell Attendants to join their team. This full-time position involves providing exceptional guest service, assisting with luggage, and ensuring a seamless arrival and departure experience. Candidates should have prior experience in guest service roles and possess strong communication skills. The company offers competitive salaries, career development opportunities, and a collaborative work environment.

Benefits

Opportunities for career development

Discounted rates at hotel properties

Ongoing training and development

Qualifications

• Previous experience as a Bell Attendant or in similar roles.
• Ability to interact with guests from diverse backgrounds.
• Proficiency in English and local languages preferred.

Responsibilities

• Assist guests with luggage upon arrival and departure.
• Provide information about hotel facilities and local area.
• Coordinate check-in and check-out processes smoothly.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Customer-focused attitude

Job description

We are seeking experienced and enthusiastic Bell Attendants to join our dynamic team at in Melaka. As a Bell Attendant, you will be responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our valued customers. This is a full-time position, offering a competitive salary and a range of benefits.

What you'll be doing

• Greeting and assisting guests upon arrival and departure, offering a warm welcome and prompt assistance with luggage
• Providing information and directions to guests about the hotel facilities and local area
• Coordinating with other hotel departments to ensure a smooth and efficient check-in and check-out process
• Maintaining a well-organised and tidy bell desk area
• Responding promptly to guest requests and addressing any concerns in a professional and courteous manner
• Adhering to all hotel policies and procedures to ensure the safety and security of guests and their belongings

What we're looking for

• Previous experience working as a Bell Attendant or in a similar guest service role within the hospitality industry
• Strong communication and interpersonal skills with the ability to interact with guests from diverse backgrounds
• Excellent problem-solving and decision-making abilities to handle a variety of guest requests and situations
• Attention to detail and a keen eye for maintaining a well-presented and organised work environment
• Proficiency in English and the local language(s) is preferred
• A positive, friendly and customer-focused attitude

What we offer

We are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career development and progression
• Discounted rates at our hotel properties
• Collaborative and supportive work environment
• Ongoing training and development programs

About us

With a strong presence in Melaka, we are dedicated to delivering unparalleled service and creating memorable stays for our guests. Our company culture is built on a foundation of innovation, teamwork, and a commitment to excellence.

If you are passionate about guest service and eager to join a dynamic team, we encourage you to apply for this exciting Bell Attendant role. Click the "Apply Now" button to submit your application.

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