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A leading beauty company in Kuala Lumpur seeks a Skincare Consultant to engage with customers and provide expert advice on skincare products. Responsibilities include promoting products, building customer rapport, and handling feedback. Ideal candidates will have experience in sales or customer service, excellent communication skills, and a passion for skincare. This role offers an opportunity to represent the brand's values in a professional setting.
Greet and engage customers warmly, building rapport to understand their skincare needs.
Provide expert advice on products, benefits, and proper usage techniques.
Actively promote skincare and beauty products to drive sales.
Demonstrate products, including testing textures or applying samples for customers.
Maintain a professional image and represent the brand’s values.
Educate customers about the brand’s philosophy and skincare range.
Record daily sales and prepare reports for the manager.
Track customer feedback to improve services.
Handle customer complaints or issues in a professional manner.
Continuously improve skincare knowledge and sales techniques.