Beauty Assistant

Vitaspace Beaute; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A beauty salon in Johor Bahru seeks a front desk customer service representative. Your responsibilities include greeting clients, managing appointments, assisting beauticians, and ensuring cleanliness. Ideal candidates have a pleasant personality, good communication skills, and are responsible. Experience is preferred, but training will be provided. Join a professional team dedicated to exceptional client service in a vibrant salon environment.

Qualifications

• Pleasant personality and strong communication skills.
• Responsible, punctual, and willing to learn.
• Basic computer and phone skills for scheduling.
• Experience preferred but not required – training provided.

Responsibilities

• Welcome clients warmly and professionally.
• Handle walk-ins, inquiries, and response messages.
• Manage customer appointments and scheduling.
• Assist with payment processing and package tracking.
• Support beauticians during beauty procedures.
• Maintain cleanliness and hygiene standards.

Skills

Pleasant personality

Good communication skills

Responsible

Punctual

Willing to learn

Job description

Key Responsibilities | 主要职责

Front Desk & Customer Service 前台与客户服务

• Welcome clients warmly and professionally
  热情并专业地迎接客户
• Handle walk-ins, enquiries, and WhatsApp/Messenger responses
  处理上门客户、咨询及信息回复
• Manage customer appointments & scheduling
  负责客户预约与时间安排
• Assist with payment processing & package tracking
  协助付款流程及护理配套记录

Treatment Assistance 护理协助

• Support beauticians during facial and beauty procedures
  协助美容师进行面部护理和美容项目
• Prepare treatment rooms and equipment
  负责房间与仪器的准备及整理
• Maintain cleanliness & hygiene standards
  确保环境干净整洁并符合卫生标准

Product Knowledge & Consultation 产品知识与讲解

• Understand salon treatment packages and skincare products
  熟悉店内的护理项目与护肤产品
• Explain benefits to clients when needed
  在必要时向客户讲解产品优势
• Assist in soft-selling products (NOT hard selling)
  以自然方式协助产品推荐（非强硬推销）

Operational Support 日常运营支持

• Stock check & inventory management
  产品库存检查与管理
• Prepare daily reports when needed
  需要时准备日常运营报告
• Help maintain a positive and comfortable salon environment
  协助营造良好、舒适的店内氛围

Requirements | 任职要求

• Pleasant personality & good communication skills
  形象佳、沟通能力强
• Responsible, punctual, willing to learn
  有责任心、守时、愿意学习
• Basic computer/phone skills for scheduling
  会操作电话与基本电脑系统
• Experience preferred but not required (training provided)
  有经验者优先，没有经验也可（提供培训）