Beauty Advisor (Penang)

ASK Headhunter; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Malaysia is seeking candidates for a customer service role. Responsibilities include delivering excellent customer service and processing merchandise efficiently. Candidates should have a minimum of secondary school education and basic skills in numeracy, literacy, and verbal communication. Experience in beauty or fashion retail is an advantage.

Qualifications

• Minimum secondary school education.
• 1–2 months in a beauty, fashion, or customer-focused retail environment is an advantage.

Responsibilities

• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and apply learnings effectively on the job.
• Ensure all operations are conducted safely and efficiently.
• Deliver excellent customer service in line with brand standards.

Skills

Basic numeracy

Basic literacy

Verbal communication skills

Education

Minimum secondary school education

Job description

People Development

• Collaborate productively and respectfully with team members.

Training & Development

• Complete all applicable training programs and apply learnings effectively on the job.
• Seek coaching and continuous learning opportunities to enhance performance.
• Execute and maintain visual merchandising and in-store communication standards.

Operations

• Follow all company policies and procedures.
• Process merchandise deliveries efficiently and replenish stock on the sales floor.
• Handle cash register transactions accurately and promptly.
• Minimize stock loss both in the stockroom and on the sales floor.
• Ensure all operations are conducted safely and efficiently.

Customer Service

• Deliver excellent customer service in line with brand standards.
• Act as a Brand Ambassador, consistently demonstrating brand values.
• Use product knowledge to effectively engage customers.
• Communicate product features, benefits, and unique selling points to meet customer needs.

WE WANT SOMEONE WHO:

Education:

• Minimum secondary school education.

Experience:

• 1–2 months in a beauty, fashion, or customer-focused retail environment is an advantage.

Skills & Knowledge:

• Basic numeracy, literacy, and verbal communication skills.