Bartender/Barista

ibis, ibis Styles, ibis budget; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premium hotel chain in Sepang, Malaysia, is seeking an enthusiastic Bartender/Barista to craft and serve beverages while delivering exceptional customer service. Ideal candidates should have experience in a hotel or café setting, a strong knowledge of coffee brewing and cocktail mixology, and excellent interpersonal skills. This role requires flexibility to work various shifts and a passion for creating high-quality beverages.

Qualifications

• Proven experience as a bartender or barista in a hotel or premium café/bar setting.
• Strong knowledge of coffee brewing methods and cocktail mixology techniques.
• Fluency in English; additional languages are a plus.

Responsibilities

• Prepare and serve a variety of beverages, including cocktails and coffee.
• Maintain cleanliness and organization of the bar or café area.
• Collaborate effectively with team members to create a positive work environment.

Skills

Bartending

Customer service

Cocktail mixology

Coffee brewing

Interpersonal skills

Education

Barista or bartending certification

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking an enthusiastic and skilled Bartender/Barista to join our team in Sepang, Malaysia. In this dynamic role, you will be responsible for crafting and serving a wide range of beverages, including expertly mixed cocktails, specialty coffees, and non-alcoholic drinks, while delivering exceptional customer service in a fast-paced environment.

• Prepare and serve a variety of beverages, including cocktails, coffee, tea, and other drinks, with consistency and flair
• Recommend beverages based on customer preferences and promote signature drinks
• Maintain cleanliness and organization of the bar or café area, ensuring all equipment is in proper working condition
• Follow recipes, portion controls, and presentation standards for all beverages
• Stay up-to-date with beverage menus, ingredients, brewing techniques, and current trends in the industry
• Handle customer interactions professionally and warmly, ensuring high levels of satisfaction
• Comply with food safety and hygiene regulations
• Assist in inventory management, restocking, and daily opening/closing procedures
• Collaborate effectively with team members to create a positive work environment

Qualifications

• Proven experience as a bartender or barista in a hotel or premium café/bar setting
• Strong knowledge of coffee brewing methods and cocktail mixology techniques
• Familiarity with local beverage preferences and trends in Malaysia
• Excellent customer service, interpersonal, and communication skills
• Keen attention to detail, creativity, and passion for crafting high-quality beverages
• Ability to work efficiently under pressure in a fast-paced environment
• Fluency in English; additional languages are a plus
• Knowledge of and adherence to Malaysian food safety and hygiene regulations
• Barista or bartending certification is advantageous
• Flexibility to work various shifts, including weekends and holidays
• Strong organizational skills and ability to multitask effectively