Banquet Supervisor

The Westin Desaru Coast Resort; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A luxury resort in Malaysia is seeking an Assistant Director of Food and Beverage to oversee the daily operations of the banquet department. The ideal candidate will ensure high levels of customer satisfaction and maintain efficient food service. Responsibilities include supervising staff, managing event setups, and ensuring compliance with health and safety standards. A Bachelor's degree in Hospitality Management or related field is preferred.

Qualifications

• Strong understanding of food hygiene and safety standards.
• Experience in hospitality or event management is a plus.

Responsibilities

• Oversee daily operations of the banquet department.
• Supervise banquet staff and manage event setup.
• Ensure compliance with health and safety standards.

Skills

Supervisory Skills

Food Service experience

Customer Service skills

Excellent Communication skills

Organizational skills

Ability to handle multiple tasks

Education

Bachelor's degree in Hospitality Management

Job description

Overview

Set along the sparkling South China Sea, The Westin Desaru Coast Resort offers a refreshing sanctuary in Johor, Malaysia. The resort features diverse attractions, a variety of dining options, and over 1,252 square meters of meeting and event spaces, with holistic spa treatments and attentive service.

Role Title: Assistant Director of Food and Beverage at Westin Desaru Coast

Role Description

This is a full-time, on-site role located in Johor Baharu for a Banquet Supervisor. The Banquet Supervisor will oversee the daily operations of the banquet department, ensure high levels of customer satisfaction, and maintain efficient food service. Key tasks include supervising staff, coordinating with other departments, setting up and breaking down banquet events, managing inventory, and ensuring compliance with health and safety standards.

Responsibilities

• Oversee daily operations of the banquet department to ensure high levels of customer satisfaction and efficient food service.
• Supervise banquet staff, coordinate with other departments, and manage event setup and breakdown.
• Manage inventory and ensure compliance with health and safety standards.
• Collaborate with culinary, service, and events teams to deliver seamless events.

Qualifications

• Supervisory Skills and effective team management abilities
• Food Service experience with a strong understanding of food hygiene and safety standards
• Customer Service and Customer Satisfaction skills to ensure guest needs are met and surpassed
• Excellent Communication skills both written and verbal
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and work under pressure
• Prior experience in hospitality or event management is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred