Automotive Service Advisor I — Growth & Incentives

ACHIEVE Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Malaysia is seeking a Service Advisor to assist walk-in customers and provide detailed service information. Responsibilities include explaining repair options, collaborating with technicians, and maintaining service records. The ideal candidate has 1-3 years of experience in the automotive industry and basic vehicle repair knowledge. The role offers a competitive salary and incentives based on performance in a supportive and collaborative work environment.

Benefits

Competitive salary

Career growth opportunities

Incentives based on performance

Qualifications

• 1-3 years of experience as a Service Advisor in the automotive industry.
• Basic knowledge of vehicle repair and maintenance is advantageous.
• Effective use of computer systems for job-related tasks.

Responsibilities

• Welcome and assist walk-in customers with vehicle concerns.
• Provide detailed explanations of repair options and service procedures.
• Collaborate with technicians for efficient workflow.
• Monitor jobs and update customers on progress.
• Address customer inquiries and gather feedback.
• Generate job orders and maintain service records.

Skills

Customer service skills

Communication skills

Knowledge of automotive repairs

Tools

Computer systems for job orders

Job description

A leading automotive service provider in Malaysia is seeking a Service Advisor to assist walk-in customers and provide detailed service information. Responsibilities include explaining repair options, collaborating with technicians, and maintaining service records. The ideal candidate has 1-3 years of experience in the automotive industry and basic vehicle repair knowledge. The role offers a competitive salary and incentives based on performance in a supportive and collaborative work environment.