Associate Network Architect

CTC Global; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a dedicated individual for pre-sales technical support focused on enterprise networking, security, and data center solutions. The ideal candidate will assist in various technical activities, develop strong customer relationships, and contribute to proposal development. Applicants should have a degree in Computer Science/IT, relevant certifications, and a solid command of English, with Japanese and Mandarin as added advantages. Opportunities for skill development and independent work are available.

Qualifications

• Must possess a strong desire to pursue and develop a future career in pre-sales area.
• Good command of both spoken and written English; Japanese and Mandarin are an advantage.
• Self-driven and able to work independently.

Responsibilities

• Provide pre-sales technical support to the Network business.
• Assist in preparation of BOM and liaising with partners.
• Develop strong customer relationships with strategic clients.

Skills

Pre-sales technical support

Enterprise networking knowledge

Interpersonal skills

Self-motivated

Good command of English

Education

Degree in Computer Science/IT or equivalent

Tools

Cisco certification

Aruba certification

Huawei certification

Job description

• To provide pre‑sales technical support to Network business primarily on enterprise networking (routing & switching and wireless), security and data center solutions.
• Other system solutions may be developed in accordance to company business direction.
• Assists in activities including preparation of BOM, liaising with partner/principal on technical aspects, solution verification, proposal write‑ups, customer presentations, clarifications, proof of concepts and other related activities.
• Provide technical support for ongoing sale opportunities, RFI/RFQ/RFP response, customer presentation and technical workshop.
• Incorporate support services and managed services ideas into proposal.
• Pre‑sales skill development on technologies.
• Develop strong customer relationships that enable trusted advisor to our strategic clients.
• Degree in Computer Science/IT or equivalent.
• Cisco, Aruba, Huawei or other networking solution certification or experience if any.
• Must possess a strong desire to pursue and develop future career in pre‑sales area, to focus on design, architecting and sales support.
• Good command of both spoken and written English. Japanese and Mandarin speaking are added advantage to support Japanese and China customers.
• Good interpersonal and communications skill with all levels.
• Self‑motivated, self‑driven and able to work independently with minimum supervision.
• Good team player.
• Willing to work under tight schedules to meet stringent project timelines.