ASSISTANT, WARD 3

KPJ Healthcare; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare provider in Kuala Lumpur is seeking an individual to maintain clerical and nursing supply standards, update patient administration, and manage patient admissions efficiently. The ideal candidate has experience in clerical roles, excellent interpersonal skills, and fluency in English and Bahasa Malaysia. This role emphasizes patient care and requires tact and discretion in handling confidential information.

Qualifications

• Experience as a clerk or typist, preferably in a hospital environment.
• Public contact knowledge and interpersonal relationships are advantageous.

Responsibilities

• Maintain standards of clerical and nursing supplies.
• Update patient administration and discharges accurately.
• Admit and check patient’s charts and vital information.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Interpersonal skills

Clerical skills

Job description

Determines and maintains standards of clerical and nursing supplies for the unit.

JOB DESCRIPTION

Understands the service organization structure.

Inform Nurse-In-Charge or Unit Manager when changes occur in circumstances which affect standards of care.

Attend meetings held by the services to discuss issues and matters pertaining to the operation of the service.

Answers phone calls and relay messages.

Update of computer information: Ensure patients’ administration and discharges are up-to-date and accurate information regarding patients is entered.

Work with other departments in developing patient schedules and maintain effective communication.

Admission of patients: Get room ready and communicate with admissions for the new patient, maintain bed census, notify staff and doctors concerned with the new admission, check patient’s charts for pertinent information, keep patient’s charts in order, maintain patient’s register book.

Charges and transfer patients: Check patient’s chart and take care of all clerical implications concerning patient’s discharge from hospital and/or transfer to other services, inform patient re-appointment, make arrangements from patient to be accompanied, if necessary, make arrangement for ambulance service if required by patients.

Maintain inventory of linen and equipment and supplies.

EDUCATION

KNOWLEDGE AND EXPERIENCES

Experience as a clerk or typist or both, preferably if been exposed to hospital environment.

Having been with public contact and knowledge of interpersonal relationships is a great advantage.

SKILLS & COMPETENCIES

SPECIAL SKILLS REQUIRED

Able to converse fluently and write in English language and Bahasa Malaysia.

PERSONAL ATTRIBUTES

Pleasant personality and ability to deal with visitors and other people with tact and make personal evaluations.

Able to use judgement and be creative in the work.

Able to use discretion when handling confidential information.