Assistant Supervisor (Mid Valley)

Under Armour; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading sports apparel company in Kuala Lumpur is seeking an Assistant Store Supervisor to support the Store Manager in leading a retail team to achieve sales and profitability targets. The ideal candidate must have at least two years of retail experience, preferably in sports retail, and should possess a diploma. Responsibilities include enhancing the customer experience, monitoring inventory, and ensuring compliance with company policies. Candidates should be sales-oriented and able to work flexible hours.

Qualifications

• Candidate must possess at least a SPM/STPM/Diploma in any field.
• Able to communicate in local dialects will be an advantage.
• At least two years of experience in the retail industry.
• Preferable with working experience in sports retail.
• Able to work with retail hours such as weekends and public holidays.

Responsibilities

• Support the Store Manager to lead a team towards achieving sales targets.
• Model and own the service culture and customer experience.
• Ensure compliance with all Under Armour policies and procedures.
• Provide feedback to the Store Manager on store operations.
• Monitor store shrink performance within outlined expectations.

Skills

Sales-oriented

Good communication skills

Good working attitude

Responsibility

Punctuality

Education

SPM/STPM/Diploma

Job description

The Assistant Store Supervisor supports the Store Manager to lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

Model and own the service culture and customer experience

Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand

Partner with the Store Manager in maintaining all standards covering merchandise and floor sets

Support the Store Manager to oversee all areas of inventory control; monitor store shrink performance within outlined expectations

In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training

Provide timely and constructive feedback to the Store Manager in all facets of store operations

Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business

Compile customer feedback on product and communicate to Retail Operations team

Ensure compliance with all UA policies and procedures

Hiring Locations:

• KL: Mid Valley Mall (Senior Retail Associate position is also available)

Are you the right person that we are looking for:

• Candidate must possess at least a SPM/STPM/Diploma in any field;
• Able to communicate in local dialects will be an advantage;
• At least two years experience in retail industry;
• Preferable with working experience in sports retail;
• Able to work with retail hours such as weekends and public holidays;
• Sales-oriented and good communication skill;
• Good working attitude, responsibility and punctuality

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