Assistant Store Manager/Store Manager (Mitsui Outlet)

UA Sports Malaysia Sdn. Bhd.; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premium sports retail company in Malaysia is seeking an experienced Assistant Store Manager/Store Manager. This role involves leading store operations, managing staff, and achieving sales targets. Candidates should possess over 5 years of retail management experience, strong communication skills, and the ability to build cohesive teams. The company promotes a dynamic work environment and values customer loyalty through an exceptional in-store experience.

Qualifications

• 5+ years of experience in retail store management, ideally in premium international or sports retail.
• Strong understanding of store operations, including visual merchandising and safety.
• Ability to work flexible schedules including holidays and weekends.

Responsibilities

• Lead a team to achieve sales and profitability targets.
• Manage daily operations and ensure compliance.
• Recruit, hire, and develop high-performing teammates.

Skills

Sales-oriented

Strong communication skills

Interpersonal skills

Time-management skills

Ability to build cohesive teams

Education

SPM/STPM/Diploma in any field

Tools

Retail POS systems

Job description

Assistant Store Manager/Store Manager (Mitsui Outlet)

Responsibilities

• Act as the business owner of the store, responsible for merchandising, financial management, sales staff supervision, and overall store leadership.
• Lead a team of teammates to achieve sales and profitability targets while maintaining operational and merchandising excellence.
• Establish and execute a strategic plan to achieve planned sales and key performance indicators.
• Analyze reporting and daily sales trends to make real‑time strategic business decisions that drive results.
• Drive performance through consumer service, human resources, inventory control, and store appearance.
• Model Under Armour’s brand service standards and selling behaviours as the on‑duty leader.
• Build customer loyalty through in‑store experience, data capture, endless aisle, and other omni‑channel solutions.
• Direct handling of merchandise: shipment receipt, processing, floor sets, markdowns, and replenishment.
• Ensure the efficiency of all daily operational procedures and complete store audit compliance.
• Maintain loss‑prevention standards and shrink results.
• Manage payroll and schedule adjustments to maximize productivity and meet payroll and sales targets.
• Lead visual merchandising directives including planning, scheduling, and execution within allotted timeframes.
• Maintain Under Armour safe environment with a neat, clean, and organized sales floor, cash wrap, and fitting room.
• Motivate and inspire the team through Under Armour’s Core Competencies and I WILL behaviours.
• Communicate expectations for achieving brand, performance, and behaviour standards.
• Build relationships with teammates, peers, and supervisors to lead positive change.
• Effectively communicate with the management team to align and help drive business strategy.
• Proactively seek personal learning and development opportunities to build leadership skill set.
• Train and develop team on business acumen to drive business performance.
• Recruit, hire, develop, and retain high‑performing teammates.
• Develop succession plans and create career paths for teammates, encouraging internal opportunities.
• Collaborate with the Senior Store Manager/Retail Area Manager to resolve teammate challenges.
• Provide performance insights to teammates through ongoing feedback and formal reviews.
• Manage store census, seasonal hiring and turnover, network, recruit, and interview based on assessments.
• Drive teammate engagement by recognising and rewarding outstanding performance.

Candidate Requirements

• Minimum SPM/STPM/Diploma in any field.
• 5+ years of experience in retail store management; ideally in premium international or sports retail.
• Strong understanding of store operations, including visual merchandising, stock room, risk management, and safety.
• Sales‑oriented with good communication skills.
• Good working attitude, sense of responsibility, and punctuality.
• Ability to build cohesive teams.
• Advanced interpersonal skills and robust time‑management skills.
• Ability to multi‑task in a fast‑paced environment.
• Familiarity with various retail POS register systems.
• Ability to be part of a team, set challenging standards, develop strong partnerships, and lead others to action.
• Ability to work a flexible schedule, including public holidays and weekends.
• Fluency in local dialects is an advantage.

Application Process

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years’ experience do you have as a store manager?
• How many years’ experience do you have as a manager / team lead?
• What’s your expected monthly basic salary?
• Do you have experience in a sales role?
• Do you have sports & fitness retail experience?
• How many years’ experience do you have in the retail industry?
• Which of the following languages are you fluent in?