Assistant Store Manager

Good2U; Shah Alam; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading retail company is seeking a qualified individual for a management role in Shah Alam, Selangor. The position requires a minimum of 2 years of retail experience, with at least 1 year in a supervisory capacity. Responsibilities include supporting daily operations, driving sales, managing inventory, and fostering high customer satisfaction. The role offers attractive sales commissions, a benefits package including EPF and SOCSO contributions, and opportunities for career advancement.

Benefits

Attractive sales commission and incentive scheme

EPF, SOCSO, and EIS contributions

Staff discount

Annual leave

Medical benefits

Overtime pay

Opportunity for career advancement to Store Manager

Qualifications

• Minimum 2 years of retail experience, with at least 1 year in a supervisory or assistant manager role.
• Results-driven with a proven track record of achieving sales targets.

Responsibilities

• Support the Store Manager in all aspects of daily store operations.
• Drive sales and profitability by motivating the team and implementing sales strategies.
• Manage staff scheduling, attendance, and delegation of daily tasks.
• Conduct sales training and performance reviews for Store Crew and Senior Store Crew.
• Oversee visual merchandising to ensure alignment with brand guidelines.
• Manage inventory processes including stock counts and loss prevention.
• Handle escalated customer service issues and ensure high customer satisfaction.
• Analyse sales reports and provide insights to the Store Manager.

Skills

Leadership and team management skills

Understanding of retail operations

Analytical and problem-solving skills

Proficient in Microsoft Office and POS systems

Multitasking under pressure

Proficient in English and Bahasa Malaysia

Job description

Requirements

• Minimum 2 years of retail experience, with at least 1 year in a supervisory or assistant manager role.
• Strong leadership and team management skills.
• Excellent understanding of retail operations, including inventory and merchandising.
• Results-driven with proven track record of achieving sales targets.
• Good analytical and problem-solving skills.
• Proficient in Microsoft Office and POS systems.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficient in English and Bahasa Malaysia.

Responsibilities

• Support the Store Manager in all aspects of daily store operations.
• Drive sales and profitability by motivating the team and implementing sales strategies.
• Manage staff scheduling, attendance, and delegation of daily tasks.
• Conduct sales training and performance reviews for Store Crew and Senior Store Crew.
• Oversee visual merchandising to ensure alignment with brand guidelines.
• Manage inventory processes including stock counts, transfers, and loss prevention.
• Handle escalated customer service issues and ensure high customer satisfaction.
• Analyse sales reports and provide insights to the Store Manager.

Benefits

• Attractive sales commission and incentive scheme.
• EPF, SOCSO, and EIS contributions.
• Staff discount, annual leave, medical benefits.
• Overtime pay.
• Opportunity for career advancement to Store Manager.