Assistant Service Manager, After-Sales Operations

CARSOME; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading automotive company in Petaling Jaya is seeking an experienced individual to support the Service Manager in managing workshop operations and aftersales compliance. The ideal candidate will have strong problem-solving skills, a relevant qualification in Mechanical or Automotive fields, and at least 3 years of experience in aftersales management. This role involves supervision, team training, and effective customer relationship management.

Qualifications

• Minimum 3 years of experience in Aftersales operations.
• Experience in a supervisory role preferred.
• Self-motivated and results-driven.

Responsibilities

• Support the Service Manager in workshop compliance.
• Assist in managing technical and inventory-related matters.
• Coordinate daily workshop operations.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Organizational skills

Education

Professional Certificate or higher in Mechanical/Automotive

Job description

A leading automotive company in Petaling Jaya is seeking an experienced individual to support the Service Manager in managing workshop operations and aftersales compliance. The ideal candidate will have strong problem-solving skills, a relevant qualification in Mechanical or Automotive fields, and at least 3 years of experience in aftersales management. This role involves supervision, team training, and effective customer relationship management.