Assistant Sales Manager, PF-i

RHB Banking Group; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading banking institution in Malaysia is seeking a Sales Representative to promote PF-i products and ensure high customer service standards. Responsibilities include soliciting sales, achieving targets, and ensuring compliance with bank policies. The ideal candidate will excel in customer engagement and contribute effectively to team goals. This role offers an opportunity to advance in a reputable banking environment and work collaboratively with a supportive team.

Qualifications

• Ability to achieve sales targets and contribute to group performance.
• Strong customer service skills.
• Understanding of compliance and operational procedures.

Responsibilities

• Solicit and promote sales of PF-i products.
• Ensure high standard of customer experience.
• Ensure compliance with bank policies.

Job description

Sales

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank