Assistant Retail Store Manager (Queens Bay Mall, Penang)

Prism+; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A high growth electronics company in Malaysia seeks a passionate Retail Assistant Store Manager to oversee and maximize sales at Queens Bay Mall. The ideal candidate should have a Bachelor’s Degree in Business or Marketing and a minimum of 3 years of managerial experience in retail. Responsibilities include managing cash register sales, ensuring exceptional customer service, and leading the retail team to achieve sales targets. This role offers benefits such as annual outpatient benefits, performance bonuses, and birthday leave.

Benefits

Annual outpatient benefit

Birthday leave

Performance bonus

Annual increment

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems.
• Strong Communication and people skills.

Responsibilities

• Manage, count, verify, and reconcile daily cash register sales.
• Greet customers in a courteous and professional manner.
• Set, monitor and achieve retail sales targets.

Skills

Retail management

Customer service

Sales analysis

Team leadership

Education

Bachelor’s Degree in Business or Marketing

Tools

Excel

PowerPoint

Job description

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Qualifications

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment