Assistant Restaurant Manager (multi-outlet Support)

Double E Makii Makii Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food and beverage company is seeking an experienced manager to oversee daily operations across multiple restaurant outlets in Kuala Lumpur. The ideal candidate will have a solid background in the F&B industry, strong leadership skills, and the ability to communicate effectively in English and Mandarin. Responsibilities include supporting management in sales targets, ensuring high standards of quality and service, and participating in local marketing activities. Opportunities for professional development are available.

Benefits

Overtime claim

EPF / SOCSO / PCB

Opportunities for promotion

Professional development

Qualifications

• Minimum 3 years of experience in managing F&B industry or equivalent.
• Ability to speak and write in English; proficiency in Mandarin required.
• Strong knowledge of restaurant operations, food preparation, and service standards.

Responsibilities

• Assist in managing daily operations of multiple restaurant outlets.
• Support Restaurant Manager in achieving company goals.
• Provide leadership and guidance to restaurant teams.

Skills

Leadership

Communication skills

Problem-solving

Interpersonal skills

Multitasking

Job description

Requirements

• Minimum 3 years of experience in managing F&B industry, or equivalent relevant management experience.
• Strong knowledge of restaurant operations, food preparation, and service standards.
• Able to work under pressure and handle stressful situations during peak hours.
• High level of integrity, responsibility, and commitment to good governance.
• Good communication skills, independent, well‑organized, and able to multitask.
• Able to access and accurately input information using a moderately complex computer system.
• Strong interpersonal skills and problem‑solving abilities.
• Own transport is required and willing to travel between outlets.
• Able to speak and write in English; proficiency in Mandarin is required.

Responsibility

• Assist in managing the daily operations of multiple restaurant outlets to achieve and maintain high standards of quality, service, cleanliness, safety, and hygiene.
• Support the Restaurant / Area Manager in achieving company goals, sales targets, manpower planning, utilities control, inventory management, costing, and other operational matters.
• Provide leadership and guidance to restaurant teams across outlets to ensure customers receive high‑quality products and excellent service.
• Assist in monitoring and managing sales, service and inventory control, and ensure compliance with restaurant security policies.
• Ensure daily, weekly, and monthly operational processes run smoothly across assigned outlets without disruption.
• Actively follow up on issues reported by subordinates and ensure problems are resolved within the required timeframe.
• Participate in and support local restaurant marketing activities, including basic social media coordination, staff training, and cleaning programs.
• Prepare and submit daily, weekly, and monthly operational reports as required by Management.
• Be flexible to work shifts, including weekends and public holidays, and provide operational support when needed.
• Perform any other duties as assigned by Management from time to time.

Benefits

• Overtime claim
• EPF / SOCSO / PCB
• Opportunities for promotion
• Professional development

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