Assistant Outlet Manager — Lead Service, Growth & Bonuses

Swiss-Garden Hotel & Residences; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Malaysia is seeking an Assistant Outlet Manager for their Kuantan location. In this full-time role, you will assist in managing the outlet's daily operations, ensuring excellent customer service and compliance with health regulations. The ideal candidate will have at least 2 years in a similar supervisory role, strong leadership skills, and a passion for the hospitality industry. This position offers competitive salary and opportunities for career advancement within the organization.

Benefits

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits

Ongoing training and development opportunities

Opportunities for career advancement

Collaborative team culture

Qualifications

• Minimum 2 years' experience in a similar Assistant Outlet Manager or Supervisory role within the hospitality industry.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and ability to handle challenging situations.

Responsibilities

• Assist the Outlet Manager in day-to-day management and supervision of outlet staff.
• Ensure exceptional customer service to all guests.
• Monitor inventory levels and place orders as needed.
• Handle customer inquiries and resolve issues that may arise.
• Participate in staff training and development programmes.

Skills

Leadership

Communication

Problem-solving

Customer service

Inventory management

Job description

A leading hospitality group in Malaysia is seeking an Assistant Outlet Manager for their Kuantan location. In this full-time role, you will assist in managing the outlet's daily operations, ensuring excellent customer service and compliance with health regulations. The ideal candidate will have at least 2 years in a similar supervisory role, strong leadership skills, and a passion for the hospitality industry. This position offers competitive salary and opportunities for career advancement within the organization.