Assistant Manager / Manager, Sales & Business Development

Ren Wellness Retreat; Subang Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A premier wellness destination in Malaysia is seeking an experienced sales professional to drive revenue growth. You will develop and execute sales strategies while managing key client relationships. The ideal candidate has 5-7 years in the wellness, hospitality, or luxury sectors and possesses excellent communication and negotiation skills. This role requires a bachelor's degree and a passion for wellness to enhance brand positioning in the market.

Qualifications

• Minimum 5-7 years of sales experience in wellness, hospitality, or luxury sectors.
• Proven track record of achieving sales targets and managing client relationships.
• Experience in leading or supporting a sales team preferred.
• Passion for wellness and understanding of the industry is highly desirable.

Responsibilities

• Develop and execute comprehensive sales plans aligned with business objectives.
• Lead sales strategies focusing on acquiring corporate partnerships.
• Set clear sales goals and manage budgets and forecasts.
• Identify new business opportunities and maintain client relationships.
• Build a pipeline of prospective clients through networking.

Skills

Strategic thinking

Negotiation skills

Excellent communication

Interpersonal skills

Proficiency with CRM tools

Education

Bachelor's degree in Business Administration, Marketing, Hospitality, or related field

Tools

CRM tools

Sales analytics

Job description

Overview

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land) is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored in Traditional & Complementary Medicine, aiming to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from business travelers to holiday makers, athletes and families. The organization upholds integrity, compassion and a solid moral compass with a passion for a cause, serving from the heart with a responsibility to prioritize the greater good over self-interest.

Your Role

You will play a critical role in driving revenue growth by developing and executing effective sales strategies, managing key client relationships, and leading a sales team to achieve business goals. You will work closely with senior leadership to position Ren Wellness Retreat as a preferred wellness destination in both local and international markets.

Key Responsibilities

• Develop, implement, and execute comprehensive sales plans aligned with Ren Wellness Retreat’s business objectives.
• Lead and drive sales strategies, focusing on acquiring and expanding corporate partnerships and key accounts.
• Set clear sales goals, budgets, and timelines to drive focused team efforts and measurable results.
• Manage sales budgeting, forecasting, and provide timely, accurate reporting to senior management.
• Coordinate cross-functionally with finance and other departments to ensure alignment on sales targets and revenue recognition.
• Monitor key sales metrics and KPIs, identifying areas for improvement and driving corrective actions.
• Conduct regular sales performance reviews and present actionable insights to leadership.
• Monitor progress against sales plans, making adjustments as needed to capitalize on emerging opportunities.

2. Business Development

• Identify and pursue new business opportunities, including partnerships and corporate wellness programs.
• Develop tailored proposals and presentations to effectively communicate the value proposition to prospective clients.
• Negotiate contracts and close deals to meet or exceed sales targets.
• Represent Ren Wellness Retreat at industry events, and networking functions to expand business reach.
• Stay updated of competitor activities and industry trends to proactively adjust sales strategy.
• Develop go-to-market strategies for new offerings and packages in line with industry trends.
• Build a pipeline of prospective clients and partnerships through proactive lead generation and business networking.
• Maintain regular communication with potential partners to explore future collaboration opportunities.
• Engage in wellness fairs and industry exhibitions to showcase offerings and build brand presence.
• Work with the marketing team to update sales materials, brochures, and partnership decks.

3. Client Relationship Management (CRM)

• Build and maintain strong, long-term relationships with corporate clients, travel agencies, wellness partners, and other key stakeholders.
• Leverage CRM data analytics to segment customers and personalize outreach strategies.
• Facilitate feedback loops between clients and internal teams to enhance service offerings and customer satisfaction.
• Lead, mentor, and motivate the sales team to drive high performance and continuous professional growth.
• Set clear sales targets and KPIs; monitor and evaluate team performance regularly.
• Foster a collaborative and positive sales culture within the team.

Qualifications and Requirements

1. Education: Education:

   1. Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.

2. Experience:

   2. Minimum 5-7 years of sales experience, preferably in wellness, hospitality, or luxury lifestyle sectors. Proven track record of achieving sales targets and managing client relationships. Experience in leading or supporting a sales team is preferred.

3. Skills:

   3. Strong strategic thinking and negotiation abilities. Excellent communication and interpersonal skills. Proficiency with CRM tools and sales analytics. Ability to develop and execute effective sales plans.

4. Others:

   4. Passion for wellness and a genuine understanding of the industry is highly desirable.

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