Assistant Manager / Manager Dealer Management

Warisan TC Holdings Bhd; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading automotive company in Malaysia seeks a Dealer Management Specialist to optimize dealer performance and enhance relationships. The ideal candidate will have experience in dealer management, strong leadership and analytical skills, and proficiency in Microsoft Office. Responsibilities include developing training programs for dealers, managing performance metrics, and executing strategic plans. This role requires excellent communication and negotiation skills while fostering strong relationships with dealers.

Qualifications

• Proven experience in dealer management, preferably in the automotive or similar industry.
• Strong leadership skills with the ability to inspire and lead a team effectively.
• Excellent communication and negotiation skills.

Responsibilities

• Collaborate with dealers to understand their business needs and challenges.
• Regularly analyze performance metrics and generate reports.
• Develop and execute strategic plans that align with business objectives.
• Implement training programs for dealers to enhance product knowledge.
• Streamline processes and workflows to optimize dealer operations.
• Stay informed about industry trends and competitor activities.
• Collaborate with finance to manage budgets related to dealer programs.

Skills

Leadership skills

Analytical mindset

Communication skills

Negotiation skills

Strategic thinking

Conflict resolution

Education

Diploma or Bachelor’s degree in Business Administration, Marketing, or related field

Master’s degree

Tools

Microsoft Office Suite

CRM tools

Job description

Angka-Tan Motor Sdn Bhd (ATM) is one of the subsidiaries of Warisan TC Holdings Berhad located in Subang Jaya. Being a member of Tan Chong Group, ATM with its own network can also rely on the group's extensive sales & after sales network, a fully equipped local assembly plant and experienced skilled manpower, ATM also provide our customers with dedicated mobile service and 24/7 Res-Q service bring us one of the most successful and proven China make Commercial Vehicle into Malaysia market.

Will play a pivotal role in optimizing the performance of our dealer network, ensuring effective collaboration between dealers and the company. Involves overseeing the development and implementation of strategies to enhance dealer satisfaction, sales performance, and overall operational efficiency. Lead a team dedicated to fostering strong relationships with dealers, analyzing performance metrics, and implementing initiatives to drive continuous improvement.

Key Responsibilities

• Dealer Relationship Management: Collaborate with dealers to understand their business needs and challenges, ensuring alignment with company goals.
• 2. Analysis and Reporting: Regularly analyze performance metrics, identify trends, and generate insightful reports to guide decision-making.
• 3. Strategic Planning: Develop and execute strategic plans that align with business objectives and market trends.
• 4. Training and Development: Develop and implement training programs for dealers to enhance their product knowledge, sales skills, and operational efficiency.
• 5. Operational Efficiency: Streamline processes and workflows to optimize the efficiency of dealer operations. Implement best practices to enhance overall productivity and reduce costs. Address and resolve conflicts between the company and dealers, ensuring timely and fair resolution of issues.
• 7. Market Analysis: Stay informed about industry trends, competitor activities, and market conditions. Utilize market insights to recommend adjustments to dealer strategies and programs.
• 8. Budget Management: Collaborate with finance to develop and manage budgets related to dealer programs and initiatives.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field; Master’s degree is a plus.
• Proven experience in dealer management, preferably in the automotive or similar industry.
• Strong leadership skills with the ability to inspire and lead a team effectively.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Excellent communication and negotiation skills.
• Strategic thinking and the ability to develop and execute successful plans.
• Understanding of market trends and the ability to adapt strategies accordingly.
• Experience in conflict resolution and problem-solving.
• Proficiency in Microsoft Office Suite and CRM tools.

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