Assistant Manager, Key Account (MT)

Malayan Flour Mills Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food company in Malaysia is seeking an experienced Assistant Manager, Key Account to lead strategic customer management efforts. This role involves driving business growth and enhancing customer satisfaction by managing key accounts effectively. Candidates should possess a Bachelor’s degree in Business or Marketing and have 5-7 years of relevant experience. Strong negotiation, communication, and analytical skills are essential for success in this role, which offers a dynamic environment in a top-rated workplace.

Benefits

Recognized as one of the Best Companies to Work For

Awarded for Diversity, Equity & Inclusion

Sustainable Workplace Award

Qualifications

• 5–7 years of experience in sales, key account management, or trade marketing, preferably in FMCG or similar industries.
• Proven track record in achieving sales targets and driving business growth.
• Analytical mindset with ability to identify opportunities and resolve challenges proactively.

Responsibilities

• Manage assigned key accounts, ensuring strong relationships and high levels of customer satisfaction.
• Develop and implement account strategies to achieve sales targets and business goals.
• Execute trade marketing initiatives, promotions, and campaigns to maximize brand visibility and sales.
• Identify and develop new business opportunities, including new customers, product ranges, and market segments.

Skills

Relationship-building

Negotiation

Communication

Education

Bachelor’s Degree in Business, Marketing, or related field

Job description

Company Description

Established in 1961, Malayan Flour Mills Berhad (MFM) is a pioneer in Malaysia’s flour milling industry and has grown to become the leading flour miller in the country with a regional presence in Vietnam and Indonesia. Over the years, we have diversified into poultry integration, aquaculture, and raw material trading.

MFM is a major player in poultry integration, covering feeds, breeding, farming, and processing. Our state-of-the-art poultry processing facility, designed for both domestic and international markets, can handle up to 300,000 birds per day, reflecting our commitment to quality, efficiency, and innovation across the poultry value chain.

With a talented workforce of 3,000, we continue to transform and grow both in Malaysia and the region. By leveraging Artificial Intelligence, Big Data, and the Internet of Things (IoT) in our operations, we drive productivity, sustainability, and innovation. Through strategic partnerships with Tyson Foods, Inc. and Toyota Tsusho Group, we aspire to become a leading global halal food enterprise while advancing the United Nations Sustainable Development Goals.

Building the workforce of the future…today. We invite you to join our dynamic team and be part of our journey of growth and excellence.

Job Description

We are seeking a results-driven Assistant Manager, Key Account to manage and grow our strategic customer portfolio. This role focuses on driving business growth, strengthening customer relationships, and achieving sales targets in line with the company’s objectives.

Key Responsibilities

• Manage assigned key accounts, ensuring strong relationships and high levels of customer satisfaction.
• Develop and implement account strategies to achieve sales targets and business goals.
• Execute trade marketing initiatives, promotions, and campaigns to maximize brand visibility and sales.
• Identify and develop new business opportunities, including new customers, product ranges, and market segments.
• Monitor and manage sales performance, ensuring timely collections and adherence to DSO targets.
• Collaborate with cross-functional teams (sales, supply chain, marketing, finance) to ensure smooth operations and timely order fulfillment.
• Conduct market surveys, gather intelligence, and provide insights to support strategic decisions.
• Perform any other tasks as assigned by management.

Qualifications

• Bachelor’s Degree in Business, Marketing, or related field.
• 5–7 years of experience in sales, key account management, or trade marketing, preferably in FMCG or similar industries.
• Strong relationship-building, negotiation, and communication skills.
• Proven track record in achieving sales targets and driving business growth.
• Analytical mindset with ability to identify opportunities and resolve challenges proactively.

Additional Information

• Winner of HR Asia Best Company to Work For in Asia for 7 consecutive years in 2024, 2023, 2022, 2021, 2020, 2019 & 2018
• Winner of HR Asia Most Caring Company Award for 6 consecutive years in 2024, 2023, 2022, 2021, 2020 & 2019
• Winner of HR Asia Diversity, Equity & Inclusion Award for 2 consecutive years in 2024 & 2023
• Winner of HR Asia Sustainable Workplace Award in 2024
• Winner of HR Asia Happiest Workplace Award in 2024