Assistant Manager, Credit Card Portfolio

gradmalaysia.com; Kuala Lumpur; On-site; MYR 65,000 - 85,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur is looking for an Assistant Manager, Credit Card Portfolio. In this full-time position, you will be responsible for managing the credit card portfolio, driving its growth, and ensuring performance aligns with the company's strategic objectives. The ideal candidate will have at least 5 years of experience in credit card management, strong analytical skills, and excellent communication abilities. This role provides a great opportunity to make significant contributions to portfolio strategies.

Qualifications

• Minimum 5 years of experience in credit card portfolio management.
• Proven track record of managing credit card portfolios effectively.
• Knowledge of credit card regulations and compliance.

Responsibilities

• Analyze Credit Card portfolios for strategic actions to increase performance.
• Design and implement marketing initiatives for portfolio growth.
• Manage the Portfolio team and its performance reports.

Skills

Analytical skills

Problem-solving skills

Communication skills

Stakeholder management

Education

Bachelor's degree in Finance or Business Administration

Tools

Data analysis tools

Reporting tools

Job description

As the Assistant Manager, Credit Card Portfolio at AEON Credit Service (M) Bhd, you will play a key role in managing the credit card portfolio and driving its growth and performance. This full‑time position is located in Bangsar South, Kuala Lumpur and offers the opportunity to contribute to the strategic objectives of this leading financial services provider.

What you'll be doing

• Analyse Credit Card portfolios to strategize an action plan to increase card activation, active ratio and credit limit utilization
• Design and implement initiatives including marketing campaigns and system enhancement to maximize portfolio growth, profitability and improve customer experience.
• Review current processes or portfolio product/activities and propose possible processes or improvement for better customer experience
• Managing the Portfolio team including preparing report performance of Credit Card portfolio growth and profitability to ensure consistency with company direction and target
• Post campaign analysis and monitoring to measure the effectiveness of the portfolio campaigns.
• Work closely with relevant parties for process and/or system enhancement required to in comply with any government or company direction.
• Manage A&P expenses and ensure campaigns/programs and processes are executed effectively and efficiently

What we're looking for

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum 5 years of experience in credit card portfolio management or a similar role in the banking/financial services industry
• Strong analytical and problem‑solving skills with the ability to derive insights from data
• Proven track record of successfully managing credit card portfolios and driving growth
• Excellent communication and stakeholder management skills
• Proficiency in using data analysis and reporting tools
• Knowledge of credit card regulations and compliance requirements

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